Customer Service Quality Assurance
Resume:
Juditha L. Lovelace
Cocoa, Fl. 32927
Home 321-***-****
Brevard Zoo
Gift Shop Manager/Buyer
Feb. 2004-March 2011
. Responsible for purchasing all products sold in the gift shop to
include incoming inspection, pricing, and display.
. Inventory control using Artisan POS software.
. Accounting/Bill Pay/Cash handling
. Supervising, training and assisting gift shop employees and
volunteers.
. Initiating, planning and implementing both daily and long term
projects.
. Customer Service.
. Management of 4-6 employees of a $500,000 net per year establishment.
. Starting Pay $9.00- Current $13.25.
Strawberry Patch
Buyer/Sales Associate
Jan. 1999-2004
.
. Purchase, pricing, and display of products.
. Inventory control
. Customer Service
. Starting Pay $7.25- Ending $9.00
Gambro Healthcare
Quality Assurance Technician/Inspector
1994-1999
. Over 11 years experience in industrial manufacturing plant
operations.
. Responsible for incoming receiving inspection of all materials using
ISO guidelines.
. Drafted Quality Procedures using guidelines complied with Food and
Drug Administration (FDA) requirements.
. Calibration of testing equipment.
. Responsible for Training of new employees on machine operations.
. Starting Pay $6.00- Ending $11.40
Opton Inc
Quality Assurance Auditor/Trainer
1988-1994
. Outstanding attendance Record
. Takes Initiative
. Versatility
. Enthusiasm
. Team Player
. Good Organizational Skills
. Problem Solving
References
Sharon Connelly- Director of Operations
Brevard Zoo
321-***-**** Ext. 232 Cell 321-***-****
Sandi Sevigny- Owner
Strawberry Patch
Larry Bogues- Quality Engineering Supervisor
Gambro Healthcare
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