Customer Service Administrative Assistant

Jennifer Leigh Garell

***** **** ********* ******

Maricopa, Arizona 85238

Cell Phone: 602-***-****

E-mail: **************@*****.***

___________________________________________________________

Employment Objective

To obtain a position that will utilize my recruitment experience and

emphasize my communications degree

Education

Bachelor of Science in Communication

Graduated: May 2005

Hugh Downs School of Communication

Arizona State University- Tempe, AZ

Work History

WALGREENS- Tempe, AZ April 2009-

Present

Human Resources Recruiter

January 2010- Present

Recruit from Taleo System

Lead new hire orientation and on-boarding

Handle employee issues

Utilize HRIS

Maintain spreadsheets and reports

Contract Recruiter April 2009-December 2009

Responsible for hiring around 400 candidates for various positions

Handle updating daily spreadsheets

Meet quotas and staffing projections regarding number of interviews

AEROTEK- Phoenix, AZ May

2006-February 2009

Senior Recruiter

Responsible for high volume recruitment on several skill sets including:

Call Center Representatives (Customer Service and Collectors)

Administrative (Receptionist, Administrative Assistant, and Data Entry

Agents)

Accounting and Finance (A/P, A/R, and Financial Analysts)

Led the office by training new hires, running meetings, and hitting goals

Assisted Manager with weekly reporting, updates, and presentations

Maintained relationships and created new accounts

ENTERPRISE RENT-A-CAR-Tempe, AZ May 2005-

April 2006

Management Trainee

Provided exceptional customer service to our customers

Sold at a high percentage each and every month

Learned various managerial tasks and completed them daily

Consistently earned fantastic performance reviews from management

Responsible for boosting my branch's customer service score and income

Involvement

Chi Omega Fraternity Alumni September

2001- May 2005

Arizona State University

Technical Skills

Microsoft Office: PowerPoint, Excel, and Word

Internet: Microsoft Internet Explorer and Netscape Navigator

References: Gladly furnished on request.

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