Customer Service Data Entry

Location:

Posted:

August 24, 2011

Linda E. Sliver

{e} ********@*******.***

OBJECTIVE

Position where my organizational, multi tasking and accuracy skills are required

EXPERIENCE

Assistant Benefits Administrator R. J. Wilson & Associates Inc. Forest Hill, MD. 6/06-4/10

Assembled employee benefits packetsfor all members in over 15 different Associations, totaling

more than 400 small group employers.

Created medical cards

Organized and maintained shared file directory

Clerical duties including: Data entry, faxing, filing,

Receptionist: Answered and transferred incoming calls on a five line phone system

Mail room: Occasional work in the mail room duties included: running the postage machine Fed-

X & UPS mailings

Spectera {United Healthcare} Baltimore, MD 4/90 to 1/05

Accounts Payable {7 yrs}

Created and mailed reimbursement checks to members who went outside of PPO network

Clerical duties included: Filing, faxing, data entry,

Customer Service {8 yrs}

Provide exceptional customer service to patients to resolve provider issues,checking eligibility

Inbound call system taking 100-150 calls a day

Created vision vouchers

Education

Woodlawn Sr. High

Child care course at Western Vo-tech

Skills

Zebra printer,AS400 system,

Word, Excel, Outlook with a slower but accurate typing speed between 35-40 wpm

Qicklink{Rims}

Interests

Gardening, Photography, Family