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Manager Customer Service

Location:
Garland, TX, 75043
Posted:
August 22, 2011

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Resume:

*** ***** **** **** *******, Texas *****

Scott Waters 214-***-****

***********@*********.***

Professional Profile

Career Objective

Seeking a HVAC position where I can apply my knowledge, strive to be a professional, and grow within

the company.

Personal Profile

Experienced in the printing and management field for over 33 years. A team leader, detailed oriented,

and very dedicated to the company. Strong mechanical background.

Skills Summary

Trouble shooting Recovering and charging

• •

Replace parts Duct work

• •

Brazing Air Conditioning and Heating

• •

Professional Experience

Nieman Printing Bindery Manager-Plant Manager

04/1996 - 02/2005

Supervised and Managed 21 to 70 employee’s within 4 years.

Scheduled assignment in pressroom and bindery.

Ordered stock and supplies for Pressroom and Bindery.

Installed new equipment and provided maintenance as required.

Solved problems for better productivity

McCord Printing Bindery Manager 10/1983 -

04/1996

Provided excellent customer service.

Scheduled daily job assignments on time.

Ordered parts and supplies as required.

Dealt with daily problems with a resolution to fix them.

Worked in a fast paced environment and controlled a large volume of orders.

Education

ATI Career Training Diploma, July 2011 Garland,

Texas

EPA Certified – Universal License Certification, April 2011

TDLR License – State Certified July, 2011

Texas State Technical Institute Associates Degree, August 1981 Waco, Texas

Eastfield Jr. College Associates Degree, June 1978 Mesquite, Texas

North Mesquite High School Diploma, June 1975 Mesquite, Texas

Awards/Certifications

Certificate for Perfect Attendance

Elected to a special project team. Based on High GPA. 3.9, Attendance and Professionalism.

Project description: Built a scaled down home- Two bedrooms, Single bath, Living Area,

Porch, Patio, Privacy Fence and installed a new Heating and Air Conditioning Unit with Plenum

and duct work. Will be able to take apart for future students and reinstall completed home with

Heating and Air Conditioning Unit.



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