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Customer Service Manager

Location:
Raleigh, NC, 27615
Posted:
August 24, 2011

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Resume:

KAREN W. BIARD

*** *** **** ******

Raleigh, NC *7615

919-***-****

OBJECTIVE

Strong leader with over 15 years of interior design and business management seeks position. A dedicated professional with a high degree of aptitude for increased responsibilities including end-to-end project management, office management, sales and marketing and client liaison. Exceptional interpersonal skills and the ability to work with contractors, customers and staff to achieve objectives.

SUMMARY OF QUALIFICATIONS

DESIGNING

Developed extensive experience with a high degree of service and satisfaction in Interior Design including but not limited to:

End-to-end project management

Space planning and design

Parade and Model Homes

Turnkey operations

Order placement, delivery and set-up

Project budgeting

Client deadlines

Managed contractors and sub-contractors

Fiscal Operations

Sales and Marketing

INTERIOR DESIGNER

Skilled in layout and design of space and furniture planning using Google Sketch up. Developed extensive knowledge of Window Furnishings fabrication using Dream Draper software. Experienced end user of Design Manager 2011, Dream Draper and Quick Quotes.

BUSINESS MANAGER

High performer in Sales and increased overall revenue. Maintained managing of client orders, client invoicing, supplies and equipment. Skilled in the implementations of Microsoft Word, Microsoft Excel and Microsoft Power Point software.

SUMMARY OF EXPERIENCE

Interior Designer

1. Organized, Project Management, Business Management, Customer Service

2. Account Management, Teamwork, Contractor Management

EDUCATION

Certificate:

Faux Workx Studio

Greensboro, NC with Barb Skivington

JY Monk Real Estate Course

75 hours

Computer Skills for the Job Search

Raleigh, NC Wake Tech Community College

Diploma:

EP Memorial High School – Elmwood Park, NJ



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