Customer Service Sales
Resume:
Lauren M. Romero
Dallas, TX 75201
******.********@*****.***
Education:
B. S. Retail & Fashion Merchandising, Texas Tech University (Lubbock),
December 2009, GPA- 3.0
Work Experience:
July 2010- Present Neiman Marcus
Dallas, TX
. Met and exceeded yearly sales goal of $250,000.
. Forged and sustained lasting rapport with clientele base and
ensured high return rate.
. Developed an extensive clientele base and followed up with high-
priority clients regarding future wants and needs, as well as
providing information on upcoming events.
. Acted as a personal shopper for high-profile clients.
. Collaborated with business associates in the creation of
promotional sales events.
. Communicated with members of the buying office regarding stock
levels and merchandise desired by clients.
. Merchandised items within the department to facilitate interest
and highlight trends.
. Effectively organized and prioritized large volumes of client
information.
. Maintained a high level of confidentiality and professionalism
at all times.
July 2009- Jan 2010 Chrome Boutique
Lubbock, TX
. Successfully completed 300-hour internship and acquired in-depth
understanding of the many facets of a nationally-recognized
boutique including: buying, forecasting of trends,
merchandising, customer service, event planning, and inventory
tracking.
. Styled clients for many occasions such as weddings, sorority
functions, Debutante Balls, holidays, birthdays, and homecoming
events.
. Participated in highly publicized in-store events featuring
extremely well known brands. Example: Toms Shoes and Nars brand
beauty products.
. Merchandised in-store displays with up-to-date fashions and
trends.
. Assisted with check-in of new merchandise, as well as tagging
and organization.
. Monitored stock levels for key brands and reported results to
buyer, Lindsey Spiegelberg.
April 2006- July 2009 The Radiant Lily
Lubbock, TX
. Acted as assistant manager of employees when business owner was
away on business.
. Trained new employees on daily functions and operations.
. Monitored high-selling products and reported results to buyer.
. Completed a 100 hour internship in which I learned the
operations of a small business.
Activities: Charter member of Texas Tech Retailing Association, Society of
Young Philanthropists Dallas.
Related Skills:
. Experience in computer programs such as Microsoft Word,
PowerPoint, Excel, JDA Merchandising, and Photoshop.
. Market Intern at The Block Showroom, Dallas Market Center.
References: Provided upon request.
Contact this candidate