Customer Service Sales

WAYNE G. PORT

**** ******* **** 561-***-****

Delray Beach, FL 33484 ************@*****.***

Objective: Administrative Position where I can effectively utilize my expertise in

customer service, data entry and in human relations.

Customer Service

•

Phone Skills

•

Windows Operating Systems

•

Team Player

•

Data Entry Skills

•

MS Office Suite

•

Bluegreen Corporation Boca Raton, FL

Human Resources Administrator September 20, 2011 to June 7, 2011

Process new hire, adjustment and termination data in the HR System

Review all paperwork for new employees, terminations and adjustments in designated regions

Follow-up with field offices regarding missing and/or incorrect documentation

Verify personnel information that is document imaged

Review processed paperwork prior to interface with the payroll system

Run pre-employment/post criminal and DMV background checks

Mortgage Research Specialist November 14, 2007 to September 17, 2011

Service all land and vacation club owners via an 800 line

Act as a liaison between resort title, and owner services

Comply with owner requests

Direct owners questions to the correct personnel

First NLC Financial Services Deerfield Beach, FL

Post Closing Clerk July 18, 2002 to March 30, 2007

Checked final closing packages for accuracy

Worked as a funder, approved HUD’s on closing packages.

Liaison between closers and the title companies

Tyco/ Fire & Security/ ADT Boca Raton, FL

Help Desk Analyst January 27, 2000 to August 31, 2001

Reset passwords for users using Admin and Carms

Checked the Log for Printer issues on the Mainframe

Setup user’s access and ability for use on the Mainframe

Worked desktop support for users in the building

Supported Extra! Personal Client, Microsoft Office Suite

Worked on special projects in a specific time frame

Worldwide Internet Publishing Corporation Boca Raton, FL

HELP DESK SPECIALIST January 10, 1999 to November 25, 1999

Provided technical support in a heavy-volume call center

Handled clients inquiry whose web site is company hosted

Responded to customer requests via E-mail

On-Track Computer Training Corporation Boca Raton, FL

INSTRUCTOR/EXECUTIVE SALES April 3, 1998 to November 9, 1998

Instructed and trained employees from various corporations on computer software packages

Trained On-Track employees for optimum job performance

Performed extensive marketing and sales duties, dealing with major South Florida Corporations

EDUCATION:

A.S. (Computer Information Systems) - DeVry Institute, 1996

HONORS: Dean’s List

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