Manager Customer Service
Resume:
Andrew J. Marichak
Scranton PA 18509
********@*****.***
August 12, 2011
Jaclyn Bennett
******.*******@*******.***
Ms. Bennett:
I am writing to apply for the Payroll Specialist position with your
organization. I was referred to your organization by an advertisement that
was placed in The Scranton Times-Tribune.
When you review my resume you will see that I have a strong background in,
Accounting, Auditing, Banking, Financing, Management and Customer Service.
Throughout my career, I have demonstrated an exceptional facility for
meeting organizational objectives and demands. Through my experiences, I
have developed strong organizational skills that will allow me to
contribute to the on-going success of your organization. This is a very
exciting opportunity and it would be an honor to work for your
organization.
If my abilities meet the needs of your organization, I would greatly
appreciate the opportunity of speaking with you personally at your earliest
convenience. Thank you for your time and consideration.
Sincerely,
Andrew J. Marichak
Enc
ANDREW J. MARICHAK
1237 Capouse Avenue, 2nd Floor
Scranton, Pennsylvania 18509
Home: 570-***-****
marichak@gmail.
com Cell:
SUMMARY
Auditor Supervisor with expertise in lending, insurance, mortgages,
banking and sales. Strong manager who has demonstrated vision,
leadership and outstanding analytical ability while piloting companies
into very profitable ventures. Possesses comprehensive knowledge of
accounting and auditing theories, practice technique and standards as
well as thorough knowledge of the importance of compliance with
policies and regulations. Leader who established and maintained a
human resource philosophy which treated all personnel with fairness
and respect. Possesses a keen ability to educate persons through the
use of sophisticated language skills.
KEY ACCOMPLISHMENTS
Founded a mortgage corporation which was phenomenally successful
because of a professional reputation of great
integrity and a constant source of referrals from satisfied
customers.
Realized a total commission income of $2,589,865.
Gained approval for 3,600 mortgage loan applications reaching a
total of $285,000,000.
Commended by the Pennsylvania Department of Banking Auditor for
efficient and organized financial
record keeping.
Realized a 45% rate of repeat business. This was derived from
characteristics of honesty, credibility, fairness and
independence.
Selected by the principal of the insurance company to be the only
member of the staff entrusted with managing a
$500,000-$750,000 business account with authorization to transfer
funds, deposits and unlimited check signing.
Made privileged to highly confidential business matters by the
owner.
Acted as Power of Attorney for the principal in business matters.
As Manager of the bank, generated approximately $2,500,000 in new
money deposits and $2,000,000 in mortgage loans. This resulted from
new rates, meeting with new customers, business from family, friends
and numerous referrals and
earned reputation of integrity.
Exceeded quarterly branch deposit and loan goals set by the regional
office.
Consistently cited in the bank's newsletter as one of the top two
cross sellers of bank services in the Northeast Region.
With comprehensive knowledge of mortgages, selected to organize and
process an overload of mortgage applications at
various branches in Northeast Pennsylvania.
Selected to represent the bank at mortgage closings and at various
community events.
Represented the bank as a sponsor for the Lackawanna Susquehanna
Drug and Alcohol Program Holiday Campaign
Poster Contest.
Represent the bank as a public TV WVIA Channel 44 fund raising
volunteer.
PROFESSIONAL EXPERIENCE
COUNTY OF LACKAWANNA, Scranton, Pennsylvania January 2008 - Present
Auditor Supervisor
Conduct and participate in financial audits, compliance audits and
business improvement audits for County of Lackawanna Controller
Office and Row Offices.
Provide supervision, training and quality control for personnel and
the work of accountant auditor while directing and implementing
auditing for various row offices and departments.
Conduct on-site audits, reviewing checking/savings accounts,
reviewing financial reports, assisting in reconciliations and
preparing reports of audit results.
Provide assistance in training to personnel, ensuring that all
offices and departments are following procedures and policies set
forth and are in compliance.
Participate in assigning staff and budgeting hours for audits, track
the progress of audits and provide assistance in compiling, drafting
and completing audits and audit reports.
Evaluate existing organizational and personnel utilization, work
methods and procedures, determining work load and supervising the
planning and scheduling of work and operating procedures to improve
the effectiveness and to direct the implementation of new
procedures.
ANDREW J. MARICHAK
PAGE TWO
FIRST SOLUTION LENDING CENTER, INC., Dunmore, Pennsylvania July 1996 -
January 2008
President/Manager
Administered all functions of the company which started with a zero
customer base and grew 100% from that point.
Represented 45 brokers nationwide while conducting analysis of all
aspects relating to residential and commercial loans.
Negotiated delinquent loans with borrowers, financial institutions
and attorneys to circumvent foreclosures.
Expedited "cost to cure" for construction projects abandoned due to
economic necessity.
Managed new business development, public relations, client
relationships, telemarketing and problem solving.
Planned and negotiated pre-qualifications, originations, processing
and management of loan applications, commercial properties included:
stores, restaurants, businesses as well as VA lending and limited
commercial lending, first and second mortgages.
Prepared annual audit on numerous first and second mortgage closings
required by the banking industry, ensuring compliance with State of
Pennsylvania, HUD, Department of Banking closing requirements.
MARGOLIES INSURANCE, INC., Scranton, Pennsylvania 1991 - 1996
Accounting Manager/Agent
Prepared and reviewed all accounting transactions and financial
statements.
ATLANTIC FINANCIAL, Scranton, Pennsylvania 1983 - 1990
Manager (1986 - 1990)
Demonstrated a track record of outstanding performance in the
management of new business development in cross sales of various
bank products of mortgage loan closings and audits.
Generated growth of loan portfolio through participation in
community and civic organizations and activities.
Prepared a weekly presentation of the agenda for branch sales and
service meetings.
Made decisions and recommendation for personnel regarding
employment, performance, salary changes, promotions, transfers and
terminations.
Coached and monitored the training of new hires as well as managed
the developmental and managerial training for current employees.
Teller Supervisor (1983 - 1986)
EDUCATION
UNIVERSITY OF SCRANTON, Scranton, Pennsylvania 1981
Bachelor of Science in Accounting
Insurance and Mortgage Broker Classes
Real Estate Agent Classes
Accounting Continuing Professional Education
LICENSURE
First and Second Mortgage PA Broker Licenses PA Real
Estate Agent License
PA Property and Casualty Agents Licenses PA
Property and Casualty
Brokers
PA Life Agents Licenses PA Notary
Republic
PA Emergency Teacher Permit PA Liquor License
ASSOCIATIONS
PA Association Brokers (PAMB)
National Association of Mortgage Brokers (NAMB)
Member - Greater Scranton Board of Realtors
National Association of Notary Members
Member - Greater Scranton Chamber of Commerce
PA State Association of County Controllers (PSACC)
Volunteer - Susan G. Komen Race for the Cure
PA Tavern Association
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