Customer Service Data Entry

Emmanuel Gonzales

*** *. **** **. . **** Beach, CA 90805

562-***-**** . ******************@*****.***

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Objective: To build, utilize and strengthen my skills in the field of

Accounts Receivable [pic]

Skills

. Type 40-45 WPM

. Strong Proficient in MS Office

. Detail Orientated

. Demonstrated Good Leadership

. Team Player

. Proficient in Problem Solving/ Decision Making

. Strong Attention to Detail

. Ability to meet deadlines

. Networking

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Education

Westwood College, Torrance, CA

Bachelor of Science, Information Systems Security

December 2007

El Rancho High School, Pico Rivera CA

Achieved Diploma - 2004

Training

1/03 to 3/03

SETT Program, Pico Rivera, CA

Certificate of Completion

Received training in safety tips, behavior management, programming basics,

customer service, and personal finance.

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Work Experience

6/07- 6/10 OTD Cyclesports Los Angeles CA

Corporate

A/R Specialist

Collected on A/R accounts

Ensure A/R Aging is accurate and up to date

Utilized LightSpeed program

Responsible for Journal Postings with General Ledger

Assisted Supervisor Duties with daily work flow functions

Trained new staff/reported back to Supervisor

Contacting Finance Companies for Funding

Bank Deposits

Reconciled Bank Statements

Credit/Debit Memo Entries

Data Entry

Data Analysis

Month End Reconciliation & Reports

3/07 to 6/07 ENKI Health & Research Systems Bell Gardens, CA

Medical Clerk

Prepared Medical Charts for Doctors

Ensured All filing was complete

Conducted reminder Calls for appointments

Assisted Supervisor Tasks

Data Entry

8/05 to 3/07 Compex Legal Services Torrance, CA

Collections Clerk/Collector

Utilized Great Plains

Utilized AS-400

Utilized Oracle System

Data Entry

Collected on 40-50 accounts a day

Collected on large Dollar Amounts

Prepared Invoices to send out

Court Filing Documents

Called on C.O.D's

11/06 to 1/07 Charlotte Russe Commerce, CA

Retail/Sales

Provided Customer Service

Assisted Customers with Purchase

Maintained Store

Stocked new items for store

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REFERENCES AVAILABLE UPON REQUEST

Contact this candidate