Supervisor Assistant

Alexis Villagrana

*** *. **** **. *********, OR *7352

(C): 323-***-**** ( H) 541-***-**** ( E) *************@*****.***

Objective

To establish a career based on the research & preservation of the historical.

Abilities

● Very strong research, analytical and writing skills, with

great attention to accuracy

● Extremely strong interest in history & extremely dedicated

to genealogy research

● 3 years amateur experience in genealogy research both,

online & on site

● Computer- Internet saavy; Typing 65-80 WPM; Microsoft

Office experience Word & Excel

● Office support: Book keeping, filing, collecting & organizing

data, creating reports, etc

● Conducted training sessions which lead to a promotion as

an office supervisor

● Ability to decipher illegible handwriting on documents &

photos

● Reading & dating historical documents, photos. Scanning &

cataloging them.

● Foreign language: Spanish, though in need of refinement.

Learning Italian.

● High interest in culture, geography, travel, museums,

historical estates, archives, libraries, churches, cemeteries

● Collect vintage photos & antiques -researching &

discovering their origins

● Helping people connect with long lost relatives or discovery

t heir ancestry

● Ancestry.com member; Participated in Ancestry's World

A rchives Indexing Project

● Member of Nuestrosranchos.com -A Mexican Genealogy

Group

E mployment History

M arch 2011 - Present New Horizons In- Home Care -Corvallis OR

Health Care Aide

Responsible for providing in-home care at client's home, and/or support at care

facilities. Such care included personal care, driving, running errands, grocery

shopping, preparing meals, companionship, hospice care with certain clients,

administering medicines, handling medical equipment and hands on patient

t ransferring.

December 2004 - March 2011 Independent Contractor -Los Angeles, CA

& Jefferson, OR

Genealogy, Private Caregiver

While care giving for my mother, I engaged in genealogy work, often worked from

home & traveled. Performed extensive online & on-site research using numerous

resources such as archives; I'd help locate lost or unknown relatives for families &

would arrange meetings as well as assist people with their genealogy research.

August 2009 - July 2010 Interactive AudioText Service -Los

Angeles, CA

Telephone Operator / Supervisor

Handled incoming calls & was later promoted as a supervisor. Provided quality

control & monitored incoming calls & evaluated employee performances, created

reports. Interviewed potential employees & trained new ones in orientations.

Provided general office support. Computer & data entry using Microsoft Word &

Excel. After 1 year, I left the company to become my mother's caregiver when she

was diagnosed with Parkinson's Disease.

J une 2001 - December 2004 Allstate Communications - Los Angeles,

CA

Telephone Operator / Assistant Supervisor

Handled incoming calls for a call center. Unlike the other call center, my job

function was mostly working on a hotline & listening to very disturbed & distressed

i ndividuals. This position involved a great deal of psychology. I provided callers

advice or simply listened. It was said that the owners of the company were

i mpressed with how I interacted with the callers & was later promoted to Assistant

Supervisor.

Education

G raduated with diploma -Lebanon Union High School, Lebanon, OR

Human Development & Philosophy -El Camino College, Lawndale, CA

Accounting & Office Procedures- Sierra Educational Center, Whittier, CA

References

Available upon request

Contact this candidate