Customer Service High School

Michael J Phillips

**** **** ** ( Houston, Texas, 77002 224-***-****( ******@*****.***

Personal Profile

Hardworking ambitisiouse focused on results and clients satisfaction.

Dependable, Profientant and capable of taking initiative.

Skill Area

Commitment to quality and service

Large Event catering

Fast Learning

Knowledge of back of house operations

Strong Communication skills Familiar with proper

food and beverage handling Procedures

Perform well in high-Demand, Fast paced environments Stock

Maintained

Excellent organization and coordinating skills

Hospitality Environment 10+ years

Accomplishments

Managed high turnover rate while maintain quality service.

Collaborated with other co-workers to ensure the delivery of efficient,

High- quality service

Performed accurate monthly inventories of supplies and equipment.

Constantly recognized by management for providing superior customer service

Work History

. Sodexo Line cook

February 2011 - Present

o Houston Texas

. Sodexo Cashier/Catering Attendant May 2010-

January 2011

o Glencoe Illinois

. Enterprise Rent-a-Car -Service Agent August 2009 -

September 2010

o Skokie Illinois

. Jamaba Juice- Cashier- April

2009-June 2009

o Evanston Illinois

. Nordstrom-Stock Associate October

2008- April 2009

o Skokie Illinois

. Johnson & Wales University- Front Desk September 2007-

Febuary 2008

o Miami Florida

. Rosen Hotel and Resorts-Banquet Setup May 2007-

September 2007

o Orlando Florida

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Education

. Johnson & Wales University August

2006- February 2008

o Miami, Florida

. Hospitality Management

. Niles North High School

Graduated - May 2005

o Skokie, Illinois

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