Customer Service Sales

M aia Williams

*** *********** **** ***. ***

Weston, Fl 33326

301-***-**** ************@*****.***

Objective: position

Education: B.S. Sociology Bar ry University

Career H istory:

X press Financial (administrator) 03/2007-07/2011

Assist clients with daily account management duties (keeping customer files

u pdated and organized)

Responsible for new client file data entry

Use problem-solving skills for client concerns or conflicts

Responsible for creative decision making in marketing and advertising

Responsible for assisting in generating new client lists

Meet company sales goals

Able to execute project planning and account developmental duties

Ability to set goals and meet deadlines

Tobin Realty 2004-2007 (Executive Assistant)

• Assist clients with daily account management duties (keeping customer

f iles updated and organized)

• Responsible for new client file data entry

• Use problem-solving skills for client concerns or conflicts

• Responsible for creative decision making in marketing and advertising

• Responsible for assisting in generating new client lists

• Meet company sales goals

• Able to execute project planning and account developmental duties

• Ability to set goals and meet deadlines

• Operate high volume multi-line phone

• Keep customer information organized in the customer database

• Meet daily office goals

• Structure and generate company marketing and advertising

• Keep office neat and organized

• Effectively communicate with owners to effectively plan and execute

company goals

S kills/Qualities:

• Invaluable interpersonal and customer relation skills with years of

customer service experience

• Ability to multi task and stay calm under pressure

• Punctual

• Enthusiastic professional team player yet effectively capable of working

i ndependently

• Excellent t ime management skills

• Great problem solving skills

• Detail oriented

• Effective communicator

• Proficient in Microsoft word, excel and power point

• Able to read, wri te, speak and understand basic Spanish

References: Available upon request

Contact this candidate