Customer Service Sales

Location:

Posted:

August 22, 2011

Caroline E. Acda

P.O Box ****

Tamuning, Guam ***31

Qualification Summary

Customer service oriented and can work in fast phased environment, highly motivated

personality. Trusworthy, ethical and discreet committed to superior customer service

satisfaction. Confident and poised in interactions with individuals at all level.

Capabilities includes:

*Highly Oriented in Customer Service Satisfaction.

*Computer operations Microsoft Word and Excel knowledgeable

*Office procedures and 35wpm typing skills

*Handles cash register. Telephone operator.

*Strong organizational skills.

Experience Highlights

Sales Associate A One Shoe Source (Hagatna) June 2001- December 2002

* Renders personal assistance to customer, selling products by promoting it to

customers . Gives information and good qualities of the products. To establish

good business relation to the customers.

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Massage Therapist Mandara Spa (P I C Hotel) July 2002-April 2003

*Performs therapeutic massage for relaxation and rejuvenation. Trained for 6

months to learn how to have good business relation to customer.

Customer Service Receptionist Micropac Inc. July 7, 2003- Dec. 12, 2009

* Preparing monthly warranty claim to brands like Bose, JVC, Toshiba & Kenwood

*Provides technical service assistance to customers.

*Follows first in first out method.

*Correspondence email communication.

*Parts ordering. Parts price allocations, freight factor.

*Handles cash register.

*Preparing monthly report.

Educational Background

Balic Balic Elementary School Philippines YR.1986-1992

Saint Anne Academy Highschool Philippines YR. 1992-1996

Columban College BSC-Management Philippines YR. 1996-1999

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