Customer Service Manager

Amanda Cox

**** * **** **.

Richmond, IN *****

(H)765-***-**** (C)678-***-****

********@***.***

OBJECTIVE

Highly organized individual with strong interpersonal skills, seeking

to secure a challenging and rewarding position in the

administrative field with a company where my skills are

effectively utilized to their fullest potential and produce

continual experience with growth opportunities.

EDUCATION

Associates Degree

Office Administration

Graduating Year: 2012

SKILLS

. Microsoft Office Suite Customer Service CMIC

. Outlook, Lotus Notes Retail Sales CAMS

. Planning and scheduling Data Entry AS400

. Payroll/Book keeping Customer Relations POS

. Telephone Research Reception

. 55 wpm typing speed Organizing Work

EXPERIENCE

Easy Rental Marietta, GA 30060 April

2009 - September 2010

Sales Manager, Office Administrator

. Answered Phones and customer questions

. Assisted customer with the rental of furniture

. Setup payment arrangements, billed and collected monthly

furniture payments

. Responsible for running monthly revenue reports

. Trained new employees

Accredited Mortgage Richmond, IN 47374

Office Manager, January

2006 - March 2009

. Received and distributed client inquiries to team via

phone/email

. Reviewed credit reports and processed loan applications

. Maintained office files, setup meetings, ordered

supplies and created marketing material

. Responsible for opening and closing office

Joann Fabrics Richmond, IN 47374

Sales Associate, Key holder

December 2004 - July 2008

1. Helped consumers with general promotions in store and all store

promotions

2. Responsible for handling all cash register duties

3. Provided detailed knowledge of the products to customer to

increase revenue

4. Assisted in the development of merchandise displays

Village at Castleberry Hill Atlanta, GA 30314 August

2002 - December 2004

Office Assistant, Leasing Agent

. Reviewed applications and corresponded with prospective

applicants

. Performed move in and out inspections

. Processed residents service request/closed out completed work

orders in property management system

. Assisted management with accounting month-end closing reports

. Showed models and available ready vacant units

. Following-up with Annual Renewals

. Process rent collections and property's invoices

References available upon request

Contact this candidate