Customer Service Health Insurance

Location:

Posted:

August 22, 2011

EDUCATION

Tucson, AZ

Major: Economics

Minor: General Business Administration

EXPERIENCE

*/**-*/** ***** Investors Corporation

Phoenix, AZ

Registered Representative

. Create and utilize personal marketing plan

. Set and conduct appointments with clients and prospects

. Assess and provide strategy for household financial

needs

7/07-8/07 Quality Plus, tourist agency

Las Vegas, NV

Customer Service

. Responded to customer feedback and requests

. Collaborated with customers to develop travel

itineraries

. Negotiated and set up appointments with other business

venues

5/05-8/05 Las Ventanas, assisted living facility

Las Vegas, NV

Server

. Processed requested orders from patrons and ensured

customer satisfaction

. Interacted and met the needs of the elderly and

provided assistance if necessary

. Maintained a clean and comfortable dining environment

for residents

CERTIFICATIONS

. Series 6

. Series 63

. Arizona Life and Health Insurance

SKILLS

. Fluent in verbal and non-verbal Japanese

. Proficient with Microsoft Excel, Access, and Word