Customer Service Sales

Amy Stallworth

**** ******* ***** ******* ******* 30106

678-***-**** ***.**********@*******.***

SUMMARY OF QUALIFICATIONS

Records Management Medical Terminology

Data Entry Pre-certification Procedures

Scheduling Accounts Receivable

Medical Billing and Coding Insurance Verification

Adult CPR and First Aid Bookkeeping

Medical Law and Ethics Customer Service

Multi-line Telephone General Office Procedures

EDUCATION

Fortis College Smyrna, Georgia June 2010

Associate of Occupational Science, Medical Office Administration GPA 3.7

EXPERIENCE

Burlington Coat Factory Austell, Georgia October 2006-November 2010

Cash Room Auditor/Sales Associate

Team Lead for Youth clothing, led merchandise project, resulted in a 15% sales increase

Prepared data for audit system, verified daily account balances, bank deposits, ordered supplies

Trained employees, participated in hiring process, provided customer service, current sales ad

Westside Gastroenterology Associates Austell, GA June 2010-July 2010

Medical Office Administration, Externship

Pre-registered insurance, collected co-payments, provided patient account balances

Scheduled and verified appointments, constructed patient chart’s, created superbill

Maintained front office, operated multi-phone line for 4 doctor’s, input patient demographics

Dee Care Lakewood, New Jersey March 2003-April 2006

Pre-K Teacher

Planned weekly curriculum and activities for 13 children, ages 3-4

Monitored progression of the children to determine advancement

Complied with State Regulation for classroom agenda

Snelling Temp. Agency Brick, New Jersey May 2001 - August 2001

Health Care Service Representative

Explained current life, health, and dental insurance coverage to policy holder’s

Followed HIPPA law’s for updates and mailings of policy’s, explained eligibility and payment’s

Pre-screened employees during open enrollment for health coverage, handled problem accounts

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