Customer Service Mechanical

M ark Bustamante

**** ****** ***** **.

El Paso, TX 79936

Mobile: 915-***-****

E mail: ************@******.****.***

OBJECTIVE

Detail-driven Engineering student/professional with strong mechanical and thermal f luid educational

background seeking entry level engineering opportunities. Effective at combining past work experiences as

well as educational works to create efficient work ethic and creative thinking capable of developing logical

and practical solutions to engineering feats. Superb verbal and written skills accompany great self-

managed and team-based conduct towards completing projects or assignments.

E DUCATION

BS, Mechanical Engineering May 2011

500 West University Ave., El Paso, TX GPA 2.62 (3.05 in major)

Relevant Coursework:

Classical Mechanics Mechanical Design Mechanical Lab work

Fluid-Thermal Sciences Finite Element Analysis Spacecraft

Design/Propulsion

Sustainable Energies CAD-Graphic Fundamentals Technical Writing

Project H ighlights:

Carbon Sequestration Methods and Alternative Fuels- Independently researched and wrote reports (20+

pages each) on potential large scale infrastructure for algae based fuel and oceanic stored carbon

sequestration methods and processes.

MESA (Manual Exo Skeletal Adjuster) Senior Design Project- Worked with 3 other colleagues, a faculty

advisor, as well as Doctors at the Texas Tech Medical Center in El Paso, TX to redesign a third generation

external fixation device. Successfully redesigned a rapid prototype of the MESA fixation device whilst

t aking into account cost effectiveness, FMEA safety analysis, and overall practicality. Presented design and

f indings to the Dean and faculty associated with mechanical engineering.

SKILLS

Advanced File Telephone Answering Interpersonal Communication

Management Skills Skills

Advanced Internet & Organizational Skills Fast Learner

Email Skills Problem Solving Skills Dependable

Customer Service Skills

COMPUTER SKILLS

Extensive computer skills in regular office applications. Windows 2000/XP/Vista, MS Office (Word, Excel, PowerPoint,

Access, Outlook, etc.)

Engineering Software:

• MSC Software: Hypermesh/ Nastran

• M initab Solutions

• C++ Programming, Basic Java Programming

• Matlab

• Mathematica

• NX, Pro E, Solidworks

• Gambit/ Fluent

• MSC Software Adams

CURRENT E MPLOYMENT

Driver Jennifer Jennings Enterprise Holdings 6500 Convair El Paso TX 79925

July 2010- Current

• The Part Time Driver is responsible for the t ransporting of f leet cars and vans to and from rental locations,

as well as navigating written directions.

• Drive and deliver vehicles locally or out of area as needed, following all rules of the road

• Deliver customers and vehicles to appropriate destination in a safe and courteous manner

• Ride with or follow another driver to drop off vehicle(s) or pick up multiple vehicles

• Organize t ravel route and ensure vehicle paperwork is accurate and timely

WORK H ISTORY

Student Assistant Luis Morales/ Facilities Services 3120 Sun Bowl Drive, El Paso, TX 79968 (2006-

2008)

• Performed the completion of Work Order Forms for many departments of Facilities Services related to

B uilding Maintenance, HVAC, Paint Shops, Planning and Construction, Environmental Health and Safety,

and Plumbing.

• Demonstrated communication skills

• Performed computer operations with extensive use in Microsoft Office

• Received phone calls from accounts associated with UTEP Facilities Services

• Worked under Assistant Head Director of Facilities Services as personal assistant creating schedules and

organizing and executing various objectives at hand.

Merchandiser Leonardo Aragon/ Coca Cola Enterprises 11001 Gateway West Blvd., El Paso, TX

79935

September 2005 – 2010

• Work in local stores to keep Coca-Cola products fully stocked on the shelves.

• Primarily responsible for maintaining product availability and merchandising products at various accounts

• Build and maintain product displays in compliance with company standards. Maintain appropriate product

levels in beverage sections and throughout accounts including shelf allocation and cold equipment.

• Maintain clean and organized back-room and manage t rade breakage in assigned accounts.

• Meet customer service expectations through daily communication, problem resolution, and appropriate

follow up.

• Maintains professional, team relationship with co-workers and customers.

• Maintain merchandising standards while rotating products each time in designated accounts.

• Experience working with minimal supervision.

• Demonstrated communication skills.

Contact this candidate