Human Resources Manager

L I N DA K. L O U G H

**** *. ***** ******* *****, NE 68137 402-***-**** *********@*******.***

H U M A N R E S O U R C E S G E N E R A L I S T

Certified Senior Professional in Human Resources (SPHR) offering a 20 year HR career

distinguished by commended performance and proven results.

Extensive background in HR generalist affairs, including experience in employee recruitment and

retention, staff development, mediation, conflict resolution, benefits and compensation, HR records

management, HR policies development and legal compliance.

Demonstrated success in negotiating win win compromises, developing teambuilding programs,

and writing personnel manuals, corporate policies, job descriptions and management reports.

HR Skills

HR Department Startup Staff Recruitment & Retention Orientation & On Boarding

Employment Law Employee Relations Training & Development

FMLA/ADA/EEO/WC Dispute Resolutions & Discipline Performance Management

Mediation & Advocacy Benefits Administration Organizational Development

HRIS Technologies HR Program/Project Management HR Policies & Procedures

Professional Experience

ARMOUR ECKRICH MEATS Omaha, NE

Dry Sausage Manufacturer for Retail and Foodservice

HR Manager, 2009 to Present

Administrator for 230 employees in a manufacturing environment. Worked with plant management to

create HR policies and procedures; recruit employees; develop orientation, and training programs.

Manage leave of absence programs and personnel records; administer benefits enrollment; Affirmative

Action Programs; HR budget; and handle HR generalist workplace issues. Management of Labor

Relations issues including contract negotiation.

Key Results:

Structured and implemented programs and policies in the areas of training, and new employee

orientation.

Fostered a teamwork/open door environment conducive to positive dialogue across the organization. In

an industry where high turnover is the norm, turnover was reduced in 2010 by 10%.

Revised job descriptions across all levels and 50+ categories. “Shadowed” and interviewed employees to

construct an accurate picture of the duties and skills required for each position.

Developed a Workplace Search Policy in accordance with USDA expectations and Food Safety

Requirements to reduce Non Compliance Reports.

Restructure of recruiting sources and techniques. Saved company thousands of dollars every month by

reducing reliance on employment agencies.

Design and implementation of community involvement projects to support the local community.

Improved administration of FMLA program to eliminate abuse

L INDA K. LOUGH

Phone: 402-***-**** Page 2

Improved administration of I9 process using E Verify and closer observation of documents to verify

employment eligibility.

Administration of discipline procedures, Grievance claims, Arbitration Cases and NEOC claims to

reduce legal expenses. No arbitration hearings and all NEOC claims dismissed by commission.

Trained 25 member management team on interviewing techniques and best practices, conducting

workshops and one on one coaching sessions that contributed to sound hiring decisions.

Reworked new hire orientation program to include HR information and company resources.

Professional Experience (continued)

u.s. foodservice – oMAHA, ne

LOCAL FOODSERVICE DISTRIBUTOR

V.P. of Human Resources, 2005 to 2009

Administrator for 200 employees in a food distribution environment. Responsible for a broad range of

HR functions, including recruiting and training non exempt and exempt status employees.

Administering benefits, payroll, and managing HR records. Resolved conflicts between employees and

managed labor relations including contract negotiations.

Trained 15 member management team on interviewing techniques and best practices, conducting

workshops and one on one coaching sessions that contributed to sound hiring decisions.

Devised creative and cost effective incentive and morale boosting programs (including special events and

a tiered awards structure) that increased employee satisfaction and productivity.

Restructure of recruiting sources and techniques. Saved company thousands of dollars every month by

reducing reliance on employment agencies.

Structured and implemented programs and policies in the areas of training, and new employee

orientation.

Fostered a teamwork/open door environment conducive to positive dialogue across the organization. In

an industry where high turnover is the norm, turnover was reduced in 2006 2008 by 10% each year.

Administration of discipline procedures, Grievance claims, Arbitration Cases and NEOC claims to

reduce legal expenses. No arbitration hearings and all NEOC claims dismissed by commission.

Nebraska Machinery Co Omaha, NE

Caterpillar dealership. Retail Sales, Service and Rental of construction and agricultural equipment

employing 460 associates.

HR/Safety Manager, 2001 to 2005

Administrator for 460 employees in a sales and service environment. Responsible for a broad range of

HR functions, including recruiting and training non exempt and exempt status employees.

Administering benefits, payroll, and managing HR records. Overseeing disciplinary action and

resolution of conflicts and performed exit interviews.

Key Results:

Trained 25 member management team on interviewing techniques and best practices, conducting

workshops and one on one coaching sessions that contributed to sound hiring decisions.

L INDA K. LOUGH

Phone: 402-***-**** Page 3

Administration of discipline procedures, Grievance claims, Arbitration Cases and NEOC claims to

reduce legal expenses. No arbitration hearings and all NEOC claims dismissed by commission.

Reworked new hire orientation program to include HR information and company resources.

Saved company thousands of dollars every month by reducing reliance on employment agencies. Brought

the majority of formerly outsourced recruiting functions in house to reduce billable hours from 200+ to

less than 15 per month.

Railcar Specialties, Inc. Omaha, NE

Manufacturer of railcar products employing 180 associates.

HR/Safety Manager,1991 to 2001 Office Manager, 1984 to 1991

Promoted to fulfill a broad range of HR functions, including recruiting and training employees,

administering benefits, overseeing disciplinary action, payroll and managing HR records. Co chaired

annual flex enrollment meetings, resolved conflicts between employees and oversaw disciplinary action.

Management of Labor Relations. Coordinated health fairs to promote employee wellness and performed

exit interviews.

Key Results:

Trainer of exempt and non exempt employees on best practices, conducting workshops and one on one

coaching sessions. Safety training of all.

Co developed company’s first ever standardized disciplinary procedures and tracking system that

insulated company from legal risk and ensured consistent and fair discipline processes.

Devised creative and cost effective incentive and morale boosting programs (including special events and

a tiered awards structure) that increased employee satisfaction and productivity.

Reworked new hire orientation program to include HR information and company resources.

Education & Certifications

University of Nebraka at Omaha Omaha, NE

Bachelor of Arts (BA) in Business Management, 2001

Activities: Recipient of 1st Place Award, Persuasive Public Speaking Contest, 1994.

HR Designations:

SPHR (Senior Professional in Human Resources), 2004

PHR (Professional in Human Resources), 1993

Of Note

Professional Development:

Complete ongoing training in the areas of compensation and benefits, employee and labor relations,

leaves of absence, workers’ compensation and workplace safety/security.

Affiliations:

Society for Human Resource Management (SHRM)

Human Resource Association of the Midlands (HRAM)

L INDA K. LOUGH

Phone: 402-***-**** Page 4

Contact this candidate