Customer Service Sales

Melody Couch

**** ** **** ******

Lauderhill FL, 33313

Cell: 954-***-****

******.*****@*****.***

MEDICAL ASSISTANT/FRONT DESK

PROFILE:

Dedicated, hands on individual, very knowledgeable in Microsoft Office

Suite and Medisoft. Excellent at phlebotomy, administering injections,

vital signs, medical terminology and medical insurance.

Certifications:

HIIP/HIV

OSHA

CPR/ Domestic Violence

Education:

City College Fort Lauderdale, FL

2009-Present

Associate Degree of Science in Allied Health-Medical Assisting

Volunteer:

Nursing Volunteer Program Boyd Anderson High School

2006-2007

* Collected signatures from donators for blood drive

Nurse in Training Keiser University

2006-2007

* Phlebotomy, Blood Pressure and Vital Signs

Professional Experience:

Gold Coast Elder Care and Solutions Ft. Lauderdale, FL

2011-2011

Externship

* Answered multi line telephones

* Filed medical records

* Assisted with application process for new employers and contacted

references for new employees

* Faxed time sheets

Interactive Response Technology Lauderdale, FL

2010-2011

Sales Agent

* Assisted customers with sales for cell phones and rate plans

* Customer service

Forever 21 Sunrise, FL 2007-

2008

Sales Agent/Team Leader

* Assisted customers when needed with checking out merchandise

* Supervised a staff and also assign tasks

* Created schedules for staff as well as tracked hours

* Administered disciplinary actions where applicable

Contact this candidate