L. Doreen Hamilton
Mt. Airy, MD ***71
******.*********@*******.***
PROFESSIONAL SUMMARY
Experienced and dedicated senior-level executive assistant with proven ability to successfully support individual
executives or teams. With over 14 years of experience, and a track record of excellence, minimum supervision
or training is needed at commencement of a new position. Goals include securing a position with an established
company, which will permit continued growth in both technical and computer skills, and utilization of outstanding
organization, communication, and interpersonal abilities.
CAREER ACCOMPLISHMENTS
• Collaborated with a team to develop an Administrative Desktop Procedures Manual, which provided new and
temporary staff with the tools and information needed to support senior level staff
• Assisted to streamline payment of company Business Travel Account by working closely with many internal
departments and personnel
• Administered processing of the company travel card account and was responsible for saving the company
both time and money
• Participated on specific focus groups and teams to improve time collection, transportation, and expense
reporting systems
JOB HISTORY
BAE Systems Inc., Rockville MD / Arlington, VA (3/99 to 4/11)
Executive Assistant, Human Resources 7/10 to 4/11
Executive Assistant to Senior Vice President, Operations 3/99 – 7/10
• Managed busy, changing calendar for senior level executives
• Acted as first point of contact for executive’s office to ensure full phone coverage and professional
coordination of actions requiring his attention.
• Tracked and coordinated completion of all action items and project-related items received for
departmental staff to meet tight deadlines
• Provided day-to-day administrative support to the departmental staff
• Coordinated all aspects of internal and external meetings with minimal supervision
• Coordinated all travel arrangements for department, both domestic and international
• Managed and prepared all travel expense reports in the Concur expense reporting system to ensure
timely submission
• Monthly reconciliation of all purchasing card items which included departmental invoices, subscriptions
and catering
• Served as back-up administrator for BAE Systems Inc Purchasing Card program to help ensure
compliance of company policy
• Served as Program Administrator for Inc American Express Travel Card Program
• Trained new hire department staff on databases, processes and procedures
• Managed weekly department time and attendance reporting
• Attended meetings and met with vendors as needed to support the department’s objectives
• Coordinated executive’s direct report staff actions and requirements
• Supported senior executive’s attendance at senior staff conference, meetings, and board sessions
L. Doreen Hamilton
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Wilcoxon Research, Inc., Gaithersburg, MD (8/97 to 3/99)
Executive Assistant to President/CEO and Director of Sales and Marketing
• Provided day-to-day administrative support to CEO and Sales and Marketing Director
• Management of busy calendar for the President and Sales and Marketing Director
• Coordination, setup and transcription of minutes for all Company and senior-level management
meetings
• Served as the Company Travel Coordinator which included reviewing company-wide travel policies
• Supervision and training of company Receptionist
OTHER ADMINISTRATIVE POSITIONS
1995 - 1997
Hekimian Laboratories (now Spirent Laboratories), Rockville, Senior Administrator
Performed day-to-day administrative support for VP of Systems Engineering and a staff of 20 persons.
1991 – 1995
Bechtel Power, Gaithersburg, MD – Senior Secretary-Project, Business Development Assistant
Performed day-to-day administrative support to 2 VP’s of Marketing and Business Development and a
staff of 10 persons.
SOFTWARE EXPERIENCE
Microsoft Office 2007
Microsoft Outlook 2003
Concur Travel Expense Report system
Cognos Accounts Payable Program
Sharepoint
Deltek Time Reporting System
EDUCATION
Frederick Community College, Business Management courses
The Washington School for Secretaries, Washington, DC – Graduate
Sherwood High School, Ashton, MD - Graduate
Training Courses
Business Etiquette Course
AMA Courses:
• Managing Multiple Priorities
• Partnering with your Boss
• Time Management course
Business Writing
Dale Carnegie
PROFESSIONAL REFERENCES
Visit my LinkedIn account at www.linkedin.com for recommendations from colleagues. Other professional
references furnished upon request.
L. Doreen Hamilton
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