Dawn Safine
Alamo, CA *****
Work: 925-***-**** Cell: 925-***-****
********@*****.***
Work Experience
Insurance Services Office (ISO) 2002 - Present
San Francisco, CA
Survey Services Manager (2005 - Present) - Manage regional operations
including staffing analysis and planning, hiring, evaluating staff
performance, assigning and balancing workloads and providing direction and
leadership to staff. Provide analysis and reporting on key performance
indicators including quality results, production, turnaround and expense
controls. Provide expertise to customers for risk management and
customization of programs and service performance. Meets regularly with
key customer accounts to review services and develop new opportunities.
Fleet management and budgeting for the western region. Member of Quality
First committee. Periodically submit concepts for mergers and
acquisitions.
Senior Field Representative (2002 - 2004) - Performed field inspections
including sprinkler analysis, mentored and trained newly hired field staff.
Bank of America (BofA) 1991 - 1992
San Francisco, CA
Project Manager, Consultant - Organized and managed multi-million dollar
collateral project. Hired, supervised and coordinated consultants in
western United states for valuation of superfund sites. Coordinated
between bank management and client. Resigned to begin a family.
Commercial Real Estate Appraiser 1986 - 1991
Northern California
Project Manager, Consultant - Researched, analyzed and wrote appraisal
reports for projects in Northern California. Clients included law firms,
public agencies, banks and other financial institutions.
Education
Master of Business Administration 2009
Saint Mary's College of California
Moraga, CA
Bachelor of Arts - Administrative Studies 1981
University of California
Riverside, CA
Designations
Certified Fire Protection Specialist (CFPS) 2011
Associate in Risk Management (ARM) 2008
Four courses completed for CPCU designation
Activities
U.S. Peace Corps 1984 - 1986