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Customer Service Sales Representative

Location:
Highland, CA, 92346
Posted:
August 26, 2011

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Resume:

Therese Govan

**** ****** ****

Highland, CA ****6

Home: 909-***-**** ? Cell: 909-***-****

Objective:

To obtain a responsible and challenging position in the Nursing Field where

my education and work experience have valuable application.

Education & Certificates:

Redlands Adult School Certified Nursing Assistant July-09, September

09

Crafton Hills College AA in Psychology February-03, June-07

Redlands East Valley H.S. High School Diploma September-02, June-06

CPR and first aid training Red Cross September 05,

2009

Certified Nursing Assistant Red Cross September 12,

2009

Professional Skills:

Medical Terminology CPR Certified

Postmortem care

HIPAA Compliance Blood pressure/vital signs

specimen collection

Personal Qualifications:

Self Starter Organized Dependable

Team Player Motivated

Creative

Work Experience:

Braswell Ivy Retreat: Certified Nursing Assistant: Dec 27, 2010 -

May 31, 2011

Performed patient care in a long term, geriatric care center

Hospice and terminally ill care of patients and families

Responsible for patient care of 15 beds unit

Assisted residents with bathing, dressing, hygiene, and grooming in

accordance with established care plan.

Charted and documented activities

Work under direct supervision of charge nurse

Brookside Manor: Internship/Volunteer Aug-09, Sept-09

Assist elderly and limited mobility residents with daily personal tasks;

Motivate residents to consider healthy habits; provided a calming and

supportive atmosphere especially during pressured situations or

uncomfortable events.

Lowe's Home Improvement: Sales Representative Feb-06, Sept-06

Duties: Provide customer assistance; Help customers find specific items;

Process returns and staff customer service desk; Handle customer

complaints; Assist in inventory control and stock maintenance.



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