Customer Service Data Entry

VANESSA FUENTES

**** ******* **** *******, ** ***21

Cell: 661-***-****

OBJECTIVE

A position in the clerical field where I can utilize and enhance my

training and experience to benefit the company and allow myself to grow

HIGHLIGHTS OF QUALIFICATIONS

. Bilingual; speak, read and write Spanish and English

. Reliable, adaptable, and a quick learner

. Excellent interpersonal communication skills

. Strong motivation for career advancement

SKILLS AND ABILITIES

Typing 36wpm Customer Service

Ten Key 130cpm Cash handling

Microsoft Word Multi-Line Phones

Microsoft Excel Filing Alpha/Numerical

Data Entry Translating

CPR Certified Operation of Office Machines

EMPLOYMENT HISTORY

Receptionist/Insurance Verification

08/09/2010-04/27/2011

Mohawk Medical Group

Bakersfield, California

Answered multi-lined phones, verified insurance, checked patients in and

out, handled money transactions, scheduled appointments and also did

medical records.

Receptionist

06/16/2010-08/01/2010

Century21 Hometown

Bakersfield, California

Answered multi-lined phones; filed numerically and alphabetically, inputted

data in MLS, Lucero and Crest, made appointments, uploaded photos, made

sure we had all and any office supplies that were needed.

Medical Office Assistant

05/2007-04/30/2010

Advanced Women's Health Center

Bakersfield, California

Answered multi-lined phones, verified insurance, data entry, made

appointments, did surgery scheduling for about three months, dealt with ICD-

9 and CPT codes in the Medical part of the office, also worked in the

Cosmetic part of the office and handled money transactions, kept monthly

logs for product, took before and after pictures of patients answered multi-

lined phones, made appointments, data entry, scanned documents and trained

new employees. Also did sales.

EDUCATION

KHSD Career Resource Department Business Services

Program

Bakersfield Adult School General

Education

References Available Upon Request

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