Customer Service Assistant

Xiaokai Li

***** ********** **.

Hacienda Heights, CA 91745

573-***-****

*******.**-*@**.***

Experience

Department of Economics, University of Oklahoma Norman,

OK

Teaching Assistant

August, 2009-May, 2011 Responsibility: instructing

Microeconomics (three labs per semester)

Research Assistant

Summer, 2009 and 2010

Responsibility: collecting and organizing auction data of

Texas government procurement and trade data in textile and steel

industry

Research Assistant

August, 2008-May, 2009

Responsibility: grading, creating exams, holding office hours and

organizing online discussion

China's Agricultural Bank (Tianjin Branch) Winter, 2007

and 2008

Responsibility: checking credit history of credit card applicants,

customer service, general administrative duties, teller

Education

University of Oklahoma - M.A. in Economics (May, 2011)

Tianjin University of Finance and Economics - B.A. in Finance (June, 2008)

Computer Skills

Operating System: Windows, Mac OS, Linux (Ubuntu)

Software: Microsoft Office (Word, Excel, Outlook, Access), Matlab, Stata,

SAS

Language Proficiency

English: Fluent

Chinese: Native

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