Customer Service Manager

Anel Rodriguez

**** *. ******* ***. *** #*** Santa Ana, CA 92707 714-***-****

*********.****@***.***

Targeting Office Administrative Opportunities

Office administrative professional eager to leverage four years of experience and exceptional office management skills to

secure an office manager position. Highly organized, efficient and skilled in a variety of office support tasks, including:

Office Organization & Spreadsheets & Reports

Administration Scheduling & Calendaring

Records & Database Meeting & Event Planning

Management (Inventory) Filing & Data Entry

General Bookkeeping / Bank Tracking/Invoicing House

Reconciliations Accounts

Telephone & Front Office

Reception

Employment History / Experience

* Claim Jumper Restaurant Tel 714-***-****

3333 Bristol Street Suite #2078, Costa Mesa, CA. 92626

Office Administrator/Bookkeeper, July 2008 to Present

Provide administrative support within busy office. Manage inventory and invoicing; manage payroll processing at store level;

organized office; prepare reports and spreadsheets; manage records; and administer database (new hire paperwork).

Results:

Recognized for high quality work, organizational strengths, strong multitasking ability, good

attitude and exceptional customer service.

Praised by supervisor and general manager for excellent performance as office

administrator.

In charge of billing for all Claim Jumper’s House Accounts with other surrounding corporate

businesses.

Entered invoicing and inventory in Menu Link; in charge of accuracy and proper checking for

all invoicing.

* Claim Jumper Restaurant Tel 714-***-****

3333 Bristol Street Suite #2078, Costa Mesa, CA. 92626

Office Administrator Assistant/ Part time bookkeeper, February 2007 – June 2008

Handled temporary assignments for restaurant (e.g., cash management, invoicing and some new hire paper work).

Results:

Demonstrated the ability to learn new organizational processes, workflows, policies and

procedures.

Identified billing/invoicing errors

*Claim Jumper Restaurant Tel 714-***-****

3333 Bristol Street Suite #2078, Costa Mesa, CA. 92626

Host/Food Runner, July 2006 – Present

Provide great customer service within the restaurant

*Teck Wireless Tel 714-***-****

1412 W. Edinger Ave, Santa Ana, CA. 92704

Service Representative, January 2004 – June 2006

Provide great customer service, activated cell phones and maintained inventory

Computer Skills

MS Word, Excel, PowerPoint, Outlook, Oracle; Windows XP/Vista, Menu Link

Language

Bilingual (English & Spanish)

Education

Cal State Fullerton Fullerton, CA.

BA in American Studies; Minor in Women Studies, 2010

Valley High School Santa Ana, CA.

High School Diploma, 2005 (GPA: 3.9)

References

Manuel Bernardo

Claim Jumper Restaurant

Assistant General Manager

Telephone 714-***-****

Contact this candidate