Customer Service Administrative Assistant

**** *. ****** ****. ***** 817-***-****

Apt: *** E-mail ***********@*******.***

The Colony, TX 75056

Edith Gonzalez

Seeking an administrative position that will utilize my computer knowledge, strong

Objective

people skills, organizational abilities, and business experience.

Work

experience 08/2006 to 08/2010

Dolex Dollar Express, Inc. Arlington, TX

HR Coordinator

Coordination and support of HR functions including: compensation, benefits,

worker's compensation, and HRIS functions.

Provide first level support to the East Coast and Central Region Offices HR

Administrative Assistants.

Analyze information and make recommendations for corrective action

Train East Coast and Central Regional Offices with procedural changes and

updates.

Conduct Basic Pilot verifications for all new hires.

Ensure that Background Checks for a regional personnel was conducted.

Enter all new hires, changes, and termination into ADP.

Enter transactions that include Benefits, Compensation, Life Events, and Indicative

changes.

Contribute to HR general list activities such as benefits, recruitment, and most

importantly employee relations.

The company was Hispanic based and Spanish was the native tongue for most

employees.

10/2004-01/2005

Spherion Coppell, TX

Administrative Assistant-supervisor’s assistant

• Performed various clerical duties for the company UPS Chain Supply Solution such

as data entry, filing, copying, faxing

• Responsible for doing monthly and daily reports.

• Generated checks paid to clients.

11/2002-08/2004

Berry direct/ETI Nacogdoches, TX

Bilingual Customer Sales Agent

• Customer service in English and Spanish.

• Outbound sales of telecommunication services

• Meet daily and weekly quotas.

Education STEPHEN F. AUSTIN STATE UNIVERSITY, Nacogdoches, Texas

Bachelor of Business Administration, 2004

Languages I am bilingual in Spanish and English.

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