Customer Service Sales
Resume:
Amanda Williams
Harrisburg, PA *7112
Phone: 717-***-****
E-Mail: *****************@*****.***
PROFESSIONAL SUMMARY
Professional Customer Service Representative offering:
Six years of experience providing customer support in busy, high stress environments.
•
A genuine commitment to customer service, with the ability to build productive relationships,
•
resolve complex issues and win customer loyalty.
OBJECTIVE
To obtain a position that will enable me to use my strong organizational skills, customer service
skills, and ability to turn challenges into opportunity.
PROFESSIONAL EXPERIENCE
Alfred Angelo Bridal; Harrisburg, PA May 2011 – Present
Third key holder (Customer Service)
Opening and closing the store
•
Make bank deposit
•
Customer service
•
Assorting shipment
•
Sales
•
Alfred Angelo Bridal; Harrisburg, PA Dec. 2009 – May 2011
Bridal Specialist
Sales
•
• Customer Service
• Answering phones/making appointments
Areopostale; Harrisburg, PA July 2008 – Dec. 2009
Sales Associate
Sales
•
• Customer Service
• Cashier
Amanda Williams
Hollister; Harrisburg, PA March 2005 – Sept. 2007
Brand Representative
Sales
•
• Customer Service
• Stock assortment
• Cashier
EDUCATION
Harrisburg Area Community College Aug. 2006 – Oct. 2006
Central Dauphin High School Aug. 2002 – June 2006
High School Diploma
SKILLS
Microsoft Office (Word, Excel, Outlook)
Lotus Notes
Customer Service
Data entry/records management
Complaint handling/dispute resolution
Outstanding written and verbal communication skills
Problem solving skills
2
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