Karen Garcia
**** ***** ***, **** ***** CA ****0
Cell: 562-***-****: ********@*******.***
Objective
To obtain a position within the company that will allow me to utilize my
education and work experience for the benefit of the company as well as for
personal growth and professional advancement.
Highlights of Qualifications
* Bilingual-Spanish * Type 45(wpm)
* Management Experience * 10 Key by Touch
* Energetic and organized * Ehealthcare System
(Claim Program)
* Team building
* Detail oriented
MICB Skills
* CMS-1500 & UB04 billing forms * CMS-1500 claim
completion
* Procedural Terminology (CPT) * EOB (Explanation of
Benefits)
* Patient Scheduling * ICD-9-CM
* Professional Billing * Institutional Billing
* Medical Terminology * HCPCS
* Referrals and elegibility of preemptive eligibility * Use of
Modifiers
* Verification & eligibility of health benefits * MEDI/MED
*Revenue Coding * CPT-4
Work Experience
MedServ MSO, Inc/ Claims Processor / July 11, 2011 to
current
. Data entry and adjudicates of professional CMS1500 &
hospital UB04
. Maintain knowledge of assigned Plans, Benefits & Line of
Business
. Understand Modifier and Coding Guidelines
. Service support including customers/members, provider &
vendors by telephonic and facsimile
. To ensure all assigned claims are timely entered and
processed by maintaining high level of accuracy within the
parameter established by State and Federal regulations &
contractual agreement.
. Ability of understanding & interpretation of DOFR & contract
compensation schedules.
. Provide claims receipt acknowledgment via Facsimile or
Telephonic
. Provide excellent customer care to both member and provider
. Manage the daily Misdirected Claim Log for the assigned
IPA/Product
Papa John's Pizza Management/ Shift Leader/ CSR
January 2009-August 2010
. Ensured deliveries were completed on time
. Oversaw 8 employees: attendance, scheduling, and evaluation of
performance
. Develop new customer relations through telephone contact and sales
activity
. Completed phone orders via telephone accurately and in a timely
manner
Education
Charter College-Medical Insurance Coding and Billing 08/2011 Diploma
Juan Rodriguez Cabrillo High School -
Long Beach, CA High School Diploma 2005-2009