Administrative Assistant Customer Service

Elaine Stephenson

**** ***** ****

Albany, GA ***05

229-***-****(Home)

229-***-**** (cell)

***********@*****.***

SUMMARY:

I am a business professional with wonderful experience in high-volume

administrative transactions seeking a support position with an organization

that values detail experience and knowledge of major office computing

software, organizational skills and a dedication to customer service. Has

the ability to adapt easily to any environment and learn new tasks. Has a

reputation for attention to detail, multi-tasking and problem solving

skills. Searching for a position in which abilities and computer skills can

grow in business development, strategic planning, customer service,

scheduling, and to provide benefits to the company. I offer 30+ years

experience in the clerical and accounting arenas, especially with

spreadsheets.

MY OBJECTIVE:

I am looking for a career that can utilize my skills in the Accounts

Receivable/Payable, administrative, and Data Entry fields/skills. My

salary is negotiable based on opportunity.

EDUCATION:

New Horizons Computer School-St. College Boulevard, Anaheim, CA

Certified in Access 1& 2 Levels, Excel Levels 1-3, PowerPoint

Waltham High School- Lexington St, Waltham, MA 02154

High School Diploma

AWARDS:

IEEE Computer Society: Team Player Award, Team Award, and Individual

Performance Award for taken Transaction Journal

SKILLS:

. Accounting Software: IBM System 36, IBM PC Compatibles, Peachtree &

QuickBooks and MD-DOS Along with smaller personnel programs for

accounting.

. Additional Software skills: Lotus, WordPerfect 6.0, Windows 3.22 for

workgroups, Windows 3.1, Quatropro, Microsoft Word 6.0, Excel, TAO (E-

mail) Outlook, Map Quest, PowerPoint, and Access. Data entry

keystrokes was of 14000 and now of 8000. Star Systems and AS4000

systems.

EXPERIENCE:

APR Consulting Temporary Agency Las Vegas, NV 702-***-****

October 2009 -02/28/20011

Administrative Assistant - Working Temp/Consultant for Caesars

Entertainment (formerly Harrah's Entertainment)-Work Assignment ending . I

did receive several extensions on this assignment.

. Responsible Gaming Department,Communications and Government Relations

doing Administrative work

. Communications & Government Relations Accounts Payables-Processing

invoices for check disbursement, Processing Expense Reports, and

balancing General Ledgers for the departments.

Express Pro, Las Vegas, NV 702-***-****

September 2009 - October 2009

Administrative Assistant

. Working Temporary for FDIC at Community Bank of Nevada as a File clerk

-Preparing and scanning confidential loan documents for underwriters.

Then restacking them back in order.

IEEE Computer Society Los Alamitos, CA 714-***-****

March 2004 - May 2009

Administrative Assistant /Publication Coordinator

. Transaction assistant in charge of Peer review of # 1 academic

journal and two other journals.

. Worked directly with authors, reviewers, editors, and the editor-in-

chief of the journal.

. Handled accounts on mandatory overpayment charges and processed

payments.

. Maintained spreadsheets updated.

. Processed invoices and expense reports for accounting.

AppleOne Cypress, CA 714-***-****

June 2003 - Mar 2004

Administrative Assistant

. Accounts Receivable and payable jobs along with Administrative

Assistant jobs until receiving temp-to-hire job with IEEE Computer

Society.

AmerisourceBergen. (Good Neighbor Pharmacy Department), CA 714-***-****

November1998- June 2003

Administrative Assistant

. Entered new customer data and sales data into computer database.

. Filed, maintained, and updated prospective customers for potential

sales lead.

. Implemented knowledge of Sales & Marketing policies and commission

structures.

. Prepared, composed and edit complex memos, documents and other

correspondence.

I also worked as an Accounting Clerk for Hemet Federal Savings and Loan

and The Soco Group (aka Barnicle Oil) prior to 1998. I did Accounts

Receivable and Payable along with Bank Reconciliations. At the Soco Group

I was also a "Retail Data Specialist" in which I performed calculating,

posting, and verifying duties to obtain financial data. I also typed

vouchers, invoices, checks, account statements, reports and other records.

Posted details of business transactions, such as funds received and

disbursed. I have computed record charges, refunds, and cost of lost or

damaged goods. I also worked in Medical Records as a clerk for 2 hospitals

and worked in several ophthalmologists and a urologist office.

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