Sales Representative Human Resources

Carol E. Farrell

**** ************ **** ********* ******:

610-***-****

Boothwyn, PA 19061 e-mail address:

*************@*******.***

Education Temple University - Philadelphia, PA

Bachelor of Business Administration -

Marketing

Employment History

Client Service Officer

Citi - New Castle, DE (9/2010 - Present)

. Supports corporate clients with banking solutions

. Coordinates efforts with internal operations to resolve corporate

client concerns

Human Resources Benefit Specialist

Taylor & Ochroch, Inc - King of Prussia, PA (4/2010 - 9/2010)

. Assisted participants and plan administrators with Health Benefits

Enrollment

. Identified and resolved enrollment issues for dedicated client with

health insurance carriers

Sales Representative

United Parcel Service - West Chester, PA (6/2006 - 3/2009)

. Sold and serviced the UPS product portfolio to existing & prospective

clients

. Managed two territories without on-site supervision

. Mentored new representatives

. Researched and resolved customer concerns

Human Resources Specialist

Delaware County Intermediate Unit - Morton, PA (9/2000 - 6/2006)

. Managed employee relations for over 1100 employees

. Provided managerial assistance to the Director of Human Resources

. Counseled supervisors on hiring, discipline and terminations

. Coordinated New Employee Orientation, Open Enrollment & Job Fairs

. Facilitated individual/group meetings regarding employee benefits

Realtor

Century 21 - Aston, PA (9/1992 - 9/2005)

. Sold residential real estate

. Negotiated and prepared contracts for the purpose of buying and selling

real estate

. Developed marketing strategies to sell real estate

. Analyzed financial posture of buyers to determine mortgage affordability

. Counseled and facilitated alternative options to buyers with credit

problems

Commercial Underwriter

State Farm Insurance Company - Concordville, PA (1/1987 - 7/1987)

. Analyzed and evaluated the risk of insuring commercial real estate

. Provided risk assessments to insurance agents and rating department

Farrell

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Coordinator - Personal Choice & Marketing Sales Representative

Independence Blue Cross - Philadelphia, PA (6/1980 - 1/1987)

. Managed administrative support staff

. Trained management, sales representatives and administrative support

staff

. Coordinated the services of: Marketing, Accounting, Rating, Provider

Relations, Special Claims and Group Inquiries to maintain existing

clients and to obtain prospective clients

. Educated Benefit Administrators

. Effectively marketed the Blue Cross Product Portfolio to ensure quality

care in a cost effective manner

References - Submitted upon request

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