Executive Assistant Quality Assurance
Resume:
Kimberly L. Iverson
**** *. ******** – Chicago, Illinois 60622
*********@*********.***
Professional Aspiration
To attain a challenging Executive Assistant position in a team environment which offers challenging responsibilities'
where I can effectively utilize my expertise, broad set of skills and in depth experience to contribute to the success of
your organization.
Professional Credentials
I possess the ability to adapt to diverse management styles and interact with all levels of staff in a fast paced
environment, under pressure while remaining flexible, proactive, resourceful and efficient with a high level of
professionalism.
Adept at developing and maintaining administrative processes that reduce redundancy, improve accuracy
and efficiency while achieving highly confidential organizational objectives.
I am accustomed to identifying complex problems and reviewing related information to develop and evaluate
options and implement solutions.
Proven track record of accurately completing research, reporting, information management, initiatives within
a demanding time frame.
Proficient in MS Office Suite, Lotus Notes, SharePoint
Professional Experience
Eagle Seven, LLC, Chicago Illinois 60604 March 2009 – March 2011
Member of Operations Team
• Supported the operation team in an Executive Assistant / Bookkeeper / Receptionist role
• Analyzed and improved departmental operations resulting in increased productivity by streamlining office
administration procedures
• Negotiated contract terms and pricing with various vendors resulting in a yearly average savings of $27K
• Tracked all technical expenditures and reviewed all invoices for appropriate charges resulting in an average
annual savings of $38K
• Maintained monthly, quarterly, and yearly vendor contracts to insure proper renewal and non renewal of
technical platforms services
• Ordered, tracked office supplies and expenditures keeping expenditure under budget quarterly by 36%
• Coordinated all corporate international and domestic travel accommodations utilizing internal and external
resources
• Point of contact to foreign office administrative assistant on corporate policy, procedures and initiatives
References Furnished Upon Request
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• Researched and arranged quarterly team building events that promoted and enhanced communication
across several diverse internal groups
• Maintained and scheduled calendar of company resources, conference rooms, miscellaneous meeting space
• Transcribed and distributed minutes of meetings for weekly and monthly companywide team meetings
• Maintained, reviewed, reconciled, and approved companywide expense reports on executives behalf
• Scheduled candidate interviews, administered test, and communicated hiring decision to potential applicants
• Maintained companywide invoice and contract databases
Children’s Memorial Hospital, Chicago Illinois 60614 January 2009 – January 2011
Pediatric Intensive Care Unit – Patient Services
Part-time weekends
• Screened all visitors for appropriate access to Pediatric Intensive Care Unit and surgical departments
• Accessed family complaints regarding appropriate access to patients and escalated unresolved access
issues to appropriate department for intervention and resolution
• Provided information for patients, parents, visitors and employees in such areas as a way finding, visitor
passes, point of service and hospital information
• Resolved visiting hour issues and closed the main lobby at the end of visiting hours
Sidley Austin, LLP Chicago, Illinois 60611 February 2005 – October 2008
Executive Assistant
• Supported two Firm Directors, Four Managers, Chief Information Officer and Asset Manager
• Managed and maintained two Directors and four managers electronic calendars
• Lead outsourced team in assembly and distribution of 2800 periodic (month end, e.g.) reports to practice
groups worldwide
• Acted as a liaison for 2 firm directors in their absence to the Chief Executive Officer, Chief Financial Officer,
Chief Information Officer, Directors of Administration and members of the Executive and Management
Committees
• Continuously reviewed internal information risk policies and procedures against industry standards
• Researched information risk security trends and compiled reports for Firm Director
• Drafted written correspondence when necessary on behalf of 2 Directors
• Performed desktop publishing, created and developed visual presentations for biweekly meetings
• Handled confidential and non-routine information and explained policies - procedures when necessary to
new team members
• Developed, established, maintained filing system for firm director’s library of trade journals and magazines
• Coordinated domestic and international travel arrangement
• Maintained, reconciled and submitted expense reports on behalf of executives and managers
• Coordinated all logistics of departments internal and external meetings and conference events
• Tracked and reconciled department support staff paid time off
• Created /distributed records, reports, packets or visual aids for meetings, appointments and corporate events
Geneva Trading Chicago, Illinois 60611 September 2002 – January 2005
Senior Executive Assistant
References Furnished Upon Request
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• Supported two Firm Partners, President, and Risk Manager
• Supported re-organization of new team by recruiting, hiring, and supervising three interns
• Coordinated and facilitated Firm wide committee meetings and off-site conference events
• Transcribed and distributed firm wide weekly meeting minutes
• Maintained six monthly committee calendars
• Arranged domestic and international travel Firm wide
• Monitored and prioritized firm Partner’s electronic mail
• Prepared executive communications and correspondence
• Key administrative contact to satellite location - Dublin Ireland
• Firm key contact to Chicago Board of Trade (CBOT), Chicago Mercantile Exchange, Deutsch Eurex to
support application process for domestic and international traders
• Coordinated technology requirements and monitored risk parameters for all new traders
• Reconciled and processed all senior executive’s expenses
• Managed and reconciled petty cash account on weekly basis
Arthur Andersen, LLP. Chicago, Illinois. 60611 August 2001 - April 2002
Senior Executive Assistant - Internal Audit Group
• Supported a Member Firm Partner, four Senior Managers and Staff of twenty subordinates as warranted
• Worked on diverse international projects involving internal reporting to the Chief Executive Officer and the
Global Executive team
• Assisted in the global operational process reviews
• Worked on various accounting related projects linked to the global controllership function
• Performed quality assurance review of all Internal Audit reports
• Preparation and scheduling of worldwide video conferences
• Attended corporate planning meetings and assisted in writing policies and procedures
• Analyzed and improved departmental operations resulting in increased productivity by streamlining
processes
• Maintained and updated computerized database of customers and various financial databases
• Arranged international and domestic business travel
• Maintained 5 executive calendars
• Monitored and prioritized executive electronic mail
Arthur Andersen, LLP. Chicago, Illinois. 60611 November 1994 - August 2001
Senior Executive Assistant - Global Technology Organization
• Supported a Member Firm Principal, five Senior Managers, Executive Assistant Supervisor, supported a staff
of 40, and a Member Firm Partner when warranted
• Arranged domestic and international business travel
• Coordinated internal meetings and Firm off-site conferences
• Maintained calendars and schedules of seven senior executives
• Monitored and prioritized Member Firm Principal Lotus Notes electronic mail
• Transcribed and distributed minutes of executive meetings
• Prepared internal and external correspondence on executives behalf
• Assembled and distributed records, reports, packets and visual aids for meetings, appointments and events
• Coordinated and scheduled worldwide video conferences
References Furnished Upon Request
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• Maintained office equipment and ordering of office supplies
References Furnished Upon Request
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