Customer Service Administrative Assistant

ROXANA D. RINCON

H-619-***-**** *******@***.*** 6859 Century St.

C-858-***-**** La Mesa, Ca. 91942

OBJECTIVE: Receptionist/ Customer Service/Administrative/ Data Entry

SUMMARY OF SKILLS:

Customer Service Multi-Line Phones Alpha/Numeric Filing

Typing/Data Entry Multi-Task Fax/Copier

Detail Oriented Scheduling Freight Billing

Teamwork Receivables

PROFESSIONAL EXPERIENCE:

School of the Madeleine San Diego, Ca. 04-04-

11/Present

Second Grade Teachers Assistant

Harte-Hanks/Volt Temp. Agency San Diego, Ca. 01-28-10/05-10

Marketing Coordinator 07-13-10/07-30-10

. Answer phones

. Check emails

. Check Pivotal: Mi mail/HMI mkt. email/Mi requests

. Route leads to inside/outside sales team globally.

. Weekly/Monthly promo, lead status reports.

. Maintain and update Sales Territory Assignments/maps.

Solar Turbines/Volt Temp. Agency San Diego, Ca. 09-28-09/12-23-

09

Administrative Assistant/Freight Billing

. Freight billing. Work in Team environment

. Filing Weekly summary reports in Lotus Notes

. Route Mail Check invoices coming in.

U.E.I. College Chula Vista, Ca. 05-18-09/09-25-

09

Customer Service Rep.

. Provided customer service to students, prospective clients and campus

visitors.

. Performed clerical duties such as filing, data entry, administered

entrance assessments and updated appointment calendar.

. Answered phones.

Masterpiece Leaded Windows Poway, Ca. 11-29-01/04-04-

08

Options Coordinator/Scheduling

. Scheduled jobs for measuring, installation, and production of windows.

Inputted P.O's from vendors into Peachtree system for accountability.

. Ordered and received materials for production and office supplies for

the company.

. Handled customer issues for commercial/residential jobs. Solved

problems for production shop floor and installers.

. Answered phones.

. Planned Holiday events.

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