Sales Customer Service

**** *. ********* 316-***-**** (cell)

W ichita, KS 67209 *********@*****.***

Cody Denton

Objective To continue utilizing different aspects of my formal education as well as

enhancing my diverse business skills.

Experience 9/08 – current Cessna Finance Corporation Wichita, KS

Aircraft Sales Manager

Coordination of bid list aircraft sales through private auction

format

Fielding sales calls and providing specific collateral

information of aircraft for sale

Coordination and submittal of expenses associated with aircraft

sales

Preparation of sale documents (Bill of Sale, Releases of Lien,

etc.) and purchase agreements

Tracking of loan deficiency information via Excel spreadsheets

Responsible for advertising and marketing of repossessed and

off-lease aircraft

Generating Notice of Sale letters to borrowers and guarantors in

loan or lease contract default

Face to face contact with aircraft buyers during delivery process

Valuing aircraft and determining write-offs as well as

processing through receivables system

Interpreting aircraft title searches and processing necessary

documents to clear titles

Utilization of Microsoft Office Suite, ALFA receivables system,

and Sugar CRM website database

8/07-9/08 Cessna Finance Corporation W ichita, KS

Credit Manager

Responsible for making credit approval decisions based on

financial analysis, among other credit considerations (individual

approval authority up to $1 million with joint approval ranging

up to $50 million wholesale facility credit line)

Supporting all Sales Directors for domestic transactions within

the United States

Lead testing portion of new receivables system and provided

training for entire credit team while remaining liaison with IT

for ongoing issues

Perform collateral evaluations of aircraft

Audit of closing documents before releasing proceeds

4/05-8/07 Cessna Finance Corporation Wichita, KS

Credit Analyst

Responsible for making credit approval decisions based on

intense financial analysis, among other credit considerations

Maintain and develop relationships with aircraft dealers in

Northwest and Eastern United States territories

Supporting all independent and captive financing for the

Northwest/Eastern U.S. and Western Canadian territories

Performing collateral evaluations of aircraft

Maintaining customer relationship through credit transaction,

from application to funding

Audit of closing documents before releasing proceeds

Created training manual for ASSET receivables system for

credit and funding aspects of processing.

7/03-4/05 Cessna Finance Corporation Wichita, KS

Finance Specialist, Domestic

Responsible for coordinating all aspects of loan documentation

and closing

Support Credit Managers in the generation of contracts and

collecting all documentation necessary to meet established

closing deadlines

Other duties include assisting CFC Domestic Sales and Credit

Departments in all aspects of loan and lease origination and

servicing and providing sales support to Cessna Aircraft

Company by working with the Cessna sales force and contract

administration to enhance the sale of new products

Audit credit files for appropriate documents and information

11/01-7/03 Cessna Finance Corporation W ichita, KS

Customer Service Associate

Processing release of liens, escrows and site drafts for the closure

of loans which have been paid off by aircraft owners

Extensive customer contact over the phone

Reconciling current aircraft loans through accounting applications

Processing credit references

Extensive use of Term Receivable System program as well as

Microsoft Office Suite and ASSET software

9/00-11/01 Cessna Aircraft Company W ichita, KS

Sales Representative

Personal representative for over 30 Cessna Service Station

accounts

Assisting customers, over the phone, with technical questions as

well as general inquiry of aircraft parts

Taking part in annual Cessna Parts Distribution conference to

establish closer relationships with customers dealt with on a daily

basis over the phone

Research of parts includes ability to interpret Illustrated Parts

Catalogs and Aircraft blueprints as well as coordination with other

departments

Used Microsoft Office, Lawson and PIOS

2/99-9/00 Cessna Aircraft Company W ichita, KS

Clerk, Technical Support Services

Producing expense reports and key performance indicator charts

Assisting Coordinators by taking phone calls and sales orders

Sorting, filing and pulling documents such as weight and balances

and airworthiness certificates

Shipping merchandise including manuals to customers

Maintaining maintenance and reservation schedule of departmental

vehicle

Assisting Administrators with general office duties and special

projects

Getting Service Bulletins signed off for approval by managers and

supervisors in timely manner

Use of Microsoft Office

2/96-2/99 Intrust Bank W ichita, KS

Customer Service Representative (Teller)

Processing customer deposits, withdrawals and inquiries regarding

personal accounts

Handling large amounts of currency

Extensive face to face contact with customers

Frequent use of personal computers to accomplish tasks

Formal Education May, 2001 Friends University W ichita, KS

B.S., Business Management

Core GPA of 3.6

(Completed a semester of the MBA program at Baker University with 4.0

GPA)

Certifications Textron Six Sigma Certified Green Belt

Honors & Awards 2-time Employee of the Quarter (2Q 2008 and 2Q 2011) at CFC.

Contact this candidate