Human Resources Manager
Resume:
Denise Drury
Burlington, NC ****5
336-***-**** *********@***.***
SUMMARY OF QUALIFICATIONS
Human Resources professional with extensive experience in benefits
administration and safety initiatives. Excellent communication,
interpersonal and follow through skills. Build and maintain strong working
relationships with internal customers and vendors to positively impact
employee satisfaction. Well versed in all aspects of employee benefits
including Medical / Dental, Vision, Wellness Programs, Transportation
program, 401(k), COBRA, FMLA / Disability leave and Educational Assistance
programs.
Expertise include
Employee Relations Training Benefit
Administration
Safety and Workers Compensation Recognition Program HRIS system
Federal and State Compliance
PROFESSIONAL EXPERIENCE
Compass Group NA, Woodbury, NY 1996 - 2011
Formerly Lackmann Culinary Services
Human Resources and Benefits Manager
Delivered human resources services and organization support to 1700
employees including Executives, Directors, Managers and Team Members.
Administered and communicated multi-state employee benefit plans including
policies and procedures.
. Administered the open enrollment for group health care plans in a timely
manner. Conducted information meetings, which allowed employees to
determine the best plan to meet personal needs. Special Recognition
Award for the timely processing and communication of new benefit program
(2006)
. Managed successful transition of benefits during major acquisition,
resulting in continued coverage for all employees.
. Maintained high level of employee satisfaction by effectively responding
to all benefits questions and conducting ongoing information sessions
regarding changes to benefits. Special Recognition Award for Exceptional
Service to Internal Guests (2002).
. Aided in growth and development of employees by effectively administering
Educational Assistance program.
. Reconciled monthly insurance billing statements with 100% accuracy and
submit to A/P for payment.
. Investigated and resolved employee complaints and concerns.
. Researched, implemented and communicated Health Savings Account (HSA) and
High Deductible Health Plans to all employees.
. Managed the administration of the 401(k) plan, prepared semi-annual and
annual compliance testing data.
. Coordinated with legal counsel to gather information pertaining to
litigation issues.
. Conducted ongoing review of company policy / procedures to ensure state
and federal compliance.
Denise Drury Page Two
Compass Group NA (Continued)
. Implemented and monitored Safety Program.
. Selected to be a member of the Personnel Committee, Safety Committee and
Management Advisory Team.
. Worked closely with Claims Adjuster to monitor and close workers
compensation claims.
. Facilitated employee recognition programs.
. Key member of implementation team to identify and manage data transfer
from AS400 to Ultipro.
. Monitor I-9 compliance.
Lackmann Culinary Services, Woodbury, NY 1991 - 1995
Payroll and Human Resource Assistant
Processed weekly payroll for 900 employees and provided human resources
support.
. Compiled payroll data from location managers for weekly in-house payroll
processing.
. Responded to written and verbal requests for employment verifications.
. Reported work related injuries to insurance carriers.
. Reviewed new employee paperwork for completion and input data into
payroll system.
Sears, Roebuck & Company, Massapequa, NY 1984 - 1992
Personnel and Training Coordinator
. Interviewed, tested, placed and trained new employees for all positions.
. Conducted employee skill building workshops.
. Gathered and reported payroll information for 450 employees on a weekly
basis.
EDUCATION
BS, SUNY, Old Westbury, NY
AS, SUNY, Farmingdale, NY
PROFESSIONAL AFFILIATION
Society for Human Resources (SHRM)
Women's Resource Center - Burlington, NC
TECHNICAL SKILLS
MS Office (Excel, Word, PowerPoint, Outlook)
Ultipro HRIS
Kronos
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