Customer Service Manager

Location:

Posted:

August 29, 2011

Miami, FL *****

*********@*****.***

Irene Rivero

Objective Seeking a career with a progressive organization

where I can utilize my skills, knowledge and

experience in a challenging role that allows for

advancement and growth.

Experience Jul 1985-July 2011 Capital Logistics

Miami, FL

Office Manager/Corporate Secretary

Provided full administrative support and office

management to 20 employees at the headquarters

facility and remote support to staff in two

branches.

Human Resource Management, Records Management,

Customer Support

Scheduled and prepared payments to vendors

Accounts receivable posting and depositing of

checks.

Project managed all aspects of corporate office

relocation and renovation including network and

telecommunications installation, furniture

selections, painting, molding, and floor

installation.

Placed orders for office equipment, supplies and

services.

Conducted background checks for new hire. Processed

payroll sheets, checks and taxes due on a bi-weekly

basis.

Responsible for handling daily clerical functions:

typing, phones, filing and customer service.

Education and Miami Dade Community College

Skills Miami, FL

AS Degree Executive Secretary

1988

Bilingual, English and Spanish

Computer proficient: Word, Excel, DacEasy Payroll,

Magaya and AS400