Customer Service Maintenance
Resume:
Nathan G. Gagne
**a Chagnon Lane
Hudson, NH ****4
*******@********.***
Education: Plymouth State University May 2011 /BA Drawing 2011 (Excellence Distinction Award) /Dean’s List ‘10
Study Abroad: Kansai Gaidai University, Hirakata, Osaka Prefecture, Japan
Relevant Work:
Plymouth State University Computer Repair Shop - Computer Repair Technician / Fall 2010-Present
-Responsible for testing, diagnosis, maintenance, upgrade, and repair for all
computer equipment on campus. This also included any student or faculty
personal systems that needed repair. The equipment serviced, included, but not
limited to:
-Laptop PCs, Desktop PCs,+ Printers
-Software and hardware of all previous items includes:
-Part Replacement (HDD Drives, ram, processors, assemblies, etc)
-Virus Scans and Repair
-Reimaging of new and repair systems
-Other responsibilities included:
-Customer Service for incoming equipment
-Processing of work orders for incoming and outgoing equipment.
-Maintenance of the shop’s workstations and benches
-Assisting in processing outdate, and surplus equipment to be either
recycled or sold to the public.
Rockingham Park Hunting and Fishing Expo - Audio/Video Technician / Early 2008-Present
-In charge with management, setup, take down, support, and maintenance of all
presentation media equipment including but not limited to:
-Televisions displaying vendor advertisement videos
-Standard PA systems
-Projectors systems for Laptops and Video Systems
-Speakers w/ accompanying mixers
-Video game setups for attendees
-If at any point any equipment was malfunctioning, it was my responsibility to make
it function properly. For example, if a vendor couldn’t correctly display their laptop
on our projector, I would quickly show them how, or fix the problem if it was
beyond “user error”.
PSU Poets & Writers - Cover Editor Designer /2008-2011
-Set with the task of formatting student submitted artwork to specific guidelines in accordance to
P&W's specifications. This included design and layout of the cover/backcover page. Title logo design
and positioning were also important responsibilities.
PSU Art Department - Woodshop Attendant /2007-2008
- In charge of the safety and maintenance of the woodshop including instructing students on proper
procedure and offering help when necessary.
Other Employment:
Chunky’s Cinema - Kitchen Staff /2008-Present Wait staff /2006-2008
Marketbasket - Stock Clerk /2002-2006 Front Staff Sacker /2000-2002
Special Skills:
Proficiency - Adobe Photoshop + Adobe Illustrator (All CS versions)
Traditional Fine Arts Drawing Cover Design for Publication
References available on request
Contact this candidate