Customer Service Sales Representative
Resume:
Mileidys Diaz
Apt **
Union City, NJ 07087
*********@***.***
Dear Sir/Madam:
With my enclosed resume, I would like to indicate my interest in your
company's job opening as Head teacher. I would like to explore this
opportunity to gain experience, where I can utilize my dedication,
educational background and proficient skills for your company's growth.
I have an Associates Degree from Hudson Community College in Early
Childhood Education. I am currently a student in New Jersey City University
to obtain my bachelors in Early Childhood. I possess computer knowledge,
such as HTML, Internet, and many others. Additionally, I have bilingual
capability. My work experience demonstrates a high capacity to accept
knowledge and learn systems, a willingness to be an asset to any company I
work for, and a determination to maximize by potential by capitalizing on
every career opportunity that I have encountered.
I would welcome the opportunity to meet with you to discuss furthermore my
employment opportunity. Thank you in advance for your consideration, you
may reach me via phone 201-***-****) or via email (*********@***.***).
Sincerely,
Mileidys Diaz
Mileidys Diaz
3607 Palisade Ave.
Apt 10
Union City, NJ 07087
Phone: 201-***-****
Mobile: 201-***-****
Email: *********@***.***
OBJECTIVE: To implement developmentally activities based on their needs to
enhance the children's social, emotional and physical growth. And cultivate
a positive classroom that focuses on active learning and encourages each
and all of my student's feelings of empathy and respect.
QUALIFICATIONS
Excellent communication skills.
Bilingual proficiency.
CPR Certificate.
CDA.
Excellent organizational skills.
Excellent typing skills.
Windows operating system.
Excel.
Word Processors.
Research and paper writing.
E-mail.
Internet.
Telephone system.
Outlook.
EDUCATION
1999-2003 Emerson High School
2009-2011 Hudson County Community College
2011- New Jersey City University
EMPLOYMENT
2009-2011 Teacher's Aid/ Head Teacher, Borja's Day Care Center
Organize and label materials.
Establish rules for behavior.
Read books to entire classroom.
Display student's work.
Serve meals and snacks
Contribute to a safe healthy environment by running a safety checklist.
Attend to children's basic needs by feeding them, dressing them and
changing their diapers.
Lead activities such as games, arts and crafts, and music.
Record students development.
Welcome students and remove their outerwear at time of arrival.
Meet with parents to discuss their child's progress.
Respond to parents concerns.
Arrange the environment.
Identify styles to incorporate to the students learning level.
Develop their fine motor skills by drawing, painting and coloring.
Involved in outdoor play and practice large muscles movements.
2007-2009 Customer Service Manager, DAS Global Services
Advise customer status of their vehicle.
Train new Representatives.
Book orders.
Answer complaints to the Better Business Bureau.
Complete expense reports and maintain related records.
Approve invoices payments.
Transfer calls to sales representative.
Charge credit cards.
Create insurance policy.
Fax or e-mail receipts to customers.
Answered a multilane telephone system.
Make appointments for pick ups and drop offs.
Send shipping documents by FedEx, DHL or USPS.
Developed an increased and excellence in sales.
Draft status report.
Email damages description to Claims Dept.
Answer complaints to the Better Business Bureaus.
Resolve difficult issues regarding clients complaints.
Handle customers questions and concerns with professionalism.
2005-2006 Counter, Telediscount Communications
Activate phones.
Sell phones.
Check credit.
Fill in Inventory.
Check store merchandise.
Send faxes.
Make copies.
Money transfer.
Transfer web prepaid cards.
Fill in activated phones report daily.
Charge for the telephony use.
Give information to 20 other stores.
Interacted well with customers, co-workers, cooperating and working as a
team.
Contact this candidate