P am J Blackwell
Baton Rouge, LA 70817
225-***-**** (cell)
**************@***.***
SUM MARY OF QUAL I F ICAT IONS
Eighteen years of processing and verifying Healthcare data.
Four years of Insurance Verification.
Major strengths include analytical and organizational skills, with leadership ability, team
p layer, t raining, scheduling and supervisory skills, as well as, effective organization and
i nterpersonal skills.
Computer and internet li terate.
EXPER I E NCE
BLUE CROSS BLUE SH IELD-APPEALS & GR IEVANCE REPRESENTAT IVE
January 2009-Current
• Upload PHI into database for processing
• Maintain database to ensure files are accurate and correct
• Analyze and identify possible system errors
• Accurately document pertinent information into database
• Handle t ime sensitive material with internal and external entities
• Document, sort, incoming and outgoing mail receipts
• Maintain Appeals archive of records
• Compile records for Offsite vendors
B LUE CROSS BLUE SH IELD OF ARKANSAS/
P I NNACLE BUSINESS SOLUT ION I NC-Lead Clerk
December 1984-May 2008
• Lead clerk to staff of fifteen
• Performed Supervisor’s functions in his/her absence
• Performed monthly analysis of production
• Conducted solution-t raining session for processing of Medicare claims
• Generated production monitors
• Coordinated t raining sessions
• Process Medicare Claims
• Perform Quality checks
• Shipping and receiving
BATON ROUGE GENERAL M ED ICAL CENTER- ER Admit Clerk
JULY 2000-2004
• Discharge and admit
• Insurance verification
• Collect co-payment
• Gather patient information
• Verify authorizations
EDUCAT ION
Southern University, Baton Rouge, LA
MedVance Institute of Baton Rouge, LA
COMPUTER SKILLS
M S Word, Excel, Printer, Fax, and 10-key