Customer Service Manager

Location:

Posted:

August 29, 2011

Vanc. WA. *****

Michael S. Katona

Objective: Provide continued success achieving employers goals

Summary of skills:

Operate various tractors, ditch diggers and chainsaws

Excellent communication, organizational skills, routing, planning, and coordination.

CDL-“B”-w airbrake, tanker, hazmat, Twix.

Forklift cert.

Experience in Facility/Building Maintenance.

Experience in vehicle maintenance.

Experience with hand tools air, tools, welding fabrication.

Employment:

2006 -2011 ThermoFluids Inc. / Route Manager / CDL Driver

• Provide excellent customer service

• Maintain account collections

• Cover high volume route area

• Safely operate various types of loading/delivery vehicles

2000 - 2006 Emerald Petroleum / Route Manager / CDL Driver

• Develop consistent customer service techniques

• Implement procedures to maintain customer growth

• Maintain account collections

• Safely operate various tanker/ delivery vehicles

1992- 2000 Consolidated Freightways / Dispatch / Maintenance Supervisor

• Develop schedules, to perform routine building maintenance

• Provide analysis/reports for grounds/building maintenance

• Operate various tractors, loaders skid steers

9323 NE 96 St.

Vanc. WA. 98662

• Provide training related to use of safety equipment

• Schedule incoming/outgoing freight

• Inspect loads for damage

References and contact information available upon request