Manager Management

Andrea Hibbard

480-***-**** * ********@*****.***

Office Manager

Dedicated and technically skilled business professional with a versatile

administrative support skill set developed through experience as an office

manager, admissions coordinator, patient liaison, authorization specialist

and account representative.

Excel in resolving employer challenges with innovative solutions, systems

and process improvements proven to increase efficiency, customer

satisfaction and the bottom line.

Offer advanced computer skills in MS Office Suite, NextGen, Centricity,

Medical Manager, MS4, Practice Plus and other applications/systems.

Key Skills

Medical Office Management EMR / Implementation Records Management

Accounts Payable / Meeting & Event Planning

Teambuilding & Receivable

Supervision Payroll Inventory Management

Staff Development & Billing / Collections Expense Reduction

Training HIPPA Compliance

Policies & Procedures OSHA

Manuals

Insurance HMO, PPO, Work

Comp

Medicare, AHCCC

Experience

PHYSICIAN GROUP OF ARIZONA 2010 - 2011

Practice Administrator

Responsible for the day to day operations of 5 free standing facilities

and its staff. Ensured that all personnel are qualified and performing

tasks according to established policies and practices. Responsible for

financial management and development of the practices, including account

controls of A/P and A/R.

SUN RADIOLOGY - PEORIA AZ

2009 - 2010

Practice Manager, 3 locations

Develop efficiency-enhancing workflow / process improvements that made it

possible to accommodate the increasing patient census. Decreased, office

expenditures 15 % by implementing needed controls on supplies and

standardizing ordering procedures. Evaluate current employee performance

and qualifications for assigned positions. Provide training and mentor

clinic supervisors and staff. Establish departmental policy and procedures.

Provide weekly / monthly performance reports to CEO.

BANNER - MESA, AZ

2007 - 2009

Practice Manager, Hospitalist, Intesivist, Urologist

Overseeing the daily operations of 3 practices with 29 physicians within

the Banner Medical Group. Meeting monthly financial targets. Providing

problem solving and supervision of clinic support staff. Act as a liaison

with employed physicians to meet all needs of operations. Maintain

physicians licensing, Work closely with credentialing regarding insurance

contracting issues. Assist overall administration, financial management and

development of the practices. This includes proper accounting controls of

A/P and A/R. Hire develop, review staff to ensure expectations are met.

Physiotherapy Associates, (Physical Therapy) Practice Manager

2003 to 2007

Select Specialty Hospital, Admissions Coordinator /

Manager 2001 to 2002

OrthoLogic, Tempe, AZ (DME) Patient

Liaison 1998 to 2001

RenalWest Dialysis, Authorization Specialist

1994 to 1998

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