Training Design

Lilian J. Panagiotopoulos, M.Ed.

*** ******** **. ******, *******

Home: 954-***-**** Cell: 954-***-****

***********@*******.***,

*****************@*****.*** or ********@*******.***

Education

Master in Education (GPA 3.98) University of Florida, Gainesville, U.S.A.,

1980-1982,

Curriculum & Instruction: Major in Instructional Design & Educational

Technology.

Minor in Social Communication.

Bachelor in Science of Teaching English as a Second Language. Pedagogical

University Institute. Caracas- Venezuela 1971-1976

Professional Highlights

(Instructional Designer/Developer applying sound instruction, design

methodology to the development of e-learning and classroom-based courses,

working with subject matter experts, translating their training

requirements into engaging and effective learning experience.

(Facilitator of organizational training and development goals with

individuals and teams needs in accordance to the principles of adult

education, multicultural issues, learning styles, educational technology

and evaluation of knowledge acquisition.

(Ability to build relationships and work well with multicultural people and

internal and external constituents (e-learning and classroom-based

environments) in English and Spanish.

(Provide educational technology tools to enhance, motivate and innovate the

learning experience in student-centered approaches and in distance

education.

(Provide leadership in the design and implementation of Organizational

Development Learning and Change Management Projects.

(Supervise team building and integration to support, continuous

improvement, interchange experiences and opportunities, and lessons

learned.

Professional Summary

Ana G. Mendez University System South Florida Campus

August 2006-active.

-Faculty Member: Professor/Facilitator of Education academic courses;

graduate and undergraduate levels, Development, delivery and outcome

assessment of classroom-based and online courses (Blackboard). Dual-

language approach.

-Facilitator of Faculty Training. Development and delivery of

instructional design professional programs for AGM University faculty

colleagues. Classroom-based and online courses (Blackboard). Dual-language

approach.

-Instructional Designer: Design and/or review courses from Bachelor and

Master's Curriculum in Education following the requirements of the State of

Florida: Next Generation Sunshine State Standards, ESOL Performance

Standards, Florida Educator Accomplished Practices and the Reading

Competencies and in accordance to the educational technology required for

the online mode or classroom-based and using the Dual-Language approach.

Broward College:

Fall Semester 2009-2010 - active

ESOL Instructor_ Project Renew (multicultural)

E.V. Engineering Corp.

2004-2008

Business plan development and implementation. Administrative tasks. Client

relations. Ref. Enrique Vernet President.

Catholic University "Andr s Bello", Caracas, Venezuela

1997-1998

Professor in Organizational Development. Graduate Social Management

School. Design, implementation and evaluation of the academic course

Organizational Development in Social

CTAO,C.A. (Organizational Learning and Transformation. Executive Director)

1994-2003

Executive Director

Lead, design, implement and evaluate learning strategies, procedures, and

programs and organizational development interventions to facilitate

enterprises vision & mission, and change needs in public and private

enterprises. Among its main projects are:

(Petrozuata (PDVSA_CONOCO).

2000-2001

SAP Change Management Leader: Lead, design, implement and evaluate more

than 100 learning programs and interventions in communication, rewards and

organization design to promote a new way of working and to facilitate the

assimilation of using SAP effectively at Corporate Level. 500 users .

(Banco Mercantil, Banco Union, QAC 21.

2000.

Leader of the Project Y2K

Design and implementation of more than 50 training courses to prepare

personnel to satisfy the demanding doubts of customers about the effect of

Y2K and its impact and implication on their financial issues.

(PNUD. Program of United Nations.

1999

Team Member of Project.

Evaluation and creation of highly effective teams and the design and

implementation of three training programs to support the project "Cadenas

Alimenticias" managed by the Vice-ministry of Commerce and Production of

Venezuela.

(KPMG-Peat Marwick Consultants, CA

1997-1998

Senior Manager:

Design and implementation of the new Learning & Change Mgmt. Unit.

Facilitate Learning and Organizational Change to accomplish Business

Solution Systems (BaaN and SAP), and Reengineering Projects by teaming and

training functional groups and consultants and using different learning and

communication strategies. Clients: Mavesa, Telcel, El Palmar and RCTV

(Smith Kline Beecham, C.A

1994 - 1996

Organizational Development Manager: Facilitate culture integration after

the fusion of three different businesses: one external and two internals

(pharmaceuticals and consumers) by using communication and educational

programs for individual, teams and organization.

PDVSA ( Lagoven)

1982 - 1993.

(Corporate Human Resources and Organizational Development Specialist

1988 - 1993

Lead, design and implement Organizational Development interventions at

corporate level (four geographical areas) to improve, change or adjust the

organization according to the Vision, Mission and Plan.

Design, development, implementation and evaluation of the Corporate

Managerial/Supervisory Training Curriculum to service the needs of more

than 2000 supervisors of different organizational levels and territories.

Development, implementation and evaluation of 10 tailored-made courses to

cover the specific needs pointed out in the Corporate

Managerial/Supervisory Training Curriculum. Selection and Train-the-

trainers of the new internal core courses of Supervision and Managerial

Training System. Selection, evaluation, contract, coordination and follow

of outsourcing training companies to cover the whole needs pointed out in

the Corporate Training System.

(Human Resources Training and Development Coordinator and Consultant

1985-1988

Need Assessments, design, planning, evaluation and follow up of Human

Resources Training and Development program of Geology, Medical Services and

Informatics Departments ( 3000 employees). Coordination, facilitation and

keep updated the internal corporate training courses and workshops in the

areas of Leading, Supervision, Highly Effective Teamwork, Communication,

Induction of New Employees, and Pre-retirement. Train-the-trainers in

coordination and implementation of internal and tailored-made courses

(National Marketing Training and Development Analyst

1982-1985

Design, implementation and evaluation of the National Marketing Human

Resources Training & Development Automated System (800 employees). Design

and evaluation of three technical courses: Environmental Conservation in

Oil Plants, How to repair the new Electronic Gas Pump ( represents $300000

monthly saving for Lagoven), Auto-instructional Manual "Finance Checks

Review" ( save more than $ 10000 monthly to finance department)

(University of Florida, Gainesville, U.S.A

1980 -1982.

Graduate Instructor of Educational Technology Labs

(Graduation pre-requisite of Educational School students. Taught to more

than 150 students Ref.: Dr. Lee Mullally (Ph:352-***-****).

Professional Developments

Languages:

Fluently in Spanish and English

Certifications:

(Research Aspects of HIPAA. Certification (UCSD Human Research Protections

programs Nov 2010)

(Distance Education Design Certification (SUAGM 2008)

(Instructional Design Certification (SUAGM 2007)

(Florida Teacher Certification. Educational Media Specialist. SAE passed

08/17/05

(Program for Specialists in Organizational Development. NTL Maine, USA,

August 1990

(Instructional Design Certification by Robert Mager Associates. Tempe,

Arizona/USA .Nov. 1984

Computer Skills/Software:

MS Office (Excel, Outlook, Power Point, Word, Movie Maker, Access),

Acrobat, Internet /Search tools, Blackboard, Front-Page, Web 2.0

technologies such as Podcast, Videocast, Blogs, discussion boards, forums,

etc.

AWARDS

PDVSA/LAGOVEN 10 years Recognition Award

SAP Implementation Award, 1998

PROFESSIONAL REFERENCES

Maria C. Sevillano, Ed. D.

Associate for Distance and Online Education Institute for Professional

Studies. St.Thomas University. Ph. 305-***-****

Julie Carrion, M.Psy.

Director of Faculty and Curriculum at AGM University, South Florida Campus,

Miramar. Ph. 954-***-****

Irma Zender, M.Ed.

Director

Training & Resources

International Trade Center

Ph: 954-404=4661

.

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