Customer Service Supervisor
Resume:
Tarlisha Williams
Atlanta, GA **310
****************@*****.***
OBJECTIVE
To obtain a position to utilize my computer and educational skills and work experience to become a
valued asset to the company.
EXPERIENCE
08/2007 – 03/2009 AirServ Corporation
Cabin Agent, Atlanta, GA
• Attended daily briefings, prepared cleaning tools and vehicles for workday.
• Collected trash, cleaned, scrubbed, vacuumed, and re-provisioned passenger seating areas, lavatories and
galleys.
• Recovered and sorted un-used supplies from prior flights; sort food items in accordance with US Department
of Customs procedures; recovered lost items and returned them to lead agent or supervisor.
• Performed security searches on aircrafts; informed lead agent of supervisor of security breach or unusual
occurrence.
• Followed all airport, AirServ, and airline security procedures.
• Organized vehicles and disposed of trash throughout shift and at shift change.
• Performed other miscellaneous duties as assigned
08/2007 – 03/2009 Airmark Aviation
Cabin Agent, Atlanta, GA
10/2006 – 03/2007 Wendy’s
Cashier, Riverdale, GA
• Handled cash, check, debit, and credit card transactions.
• Balanced cash drawer at close of shift.
• Greeted and acknowledged all customers in a friendly, professional manner and provide quick,
responsive customer service.
EDUCATION:
Diploma Candidate, Penn Foster, Atlanta Job Corps Center, Atlanta, GA - May 2011
ADDITIONAL TRAINING:
10/2010 – 05/2011 Atlanta Job Corps Center
Office Assistant / Student Intern, Atlanta, GA
• Performed data entry tasks and edited documents using Microsoft Word.
• Kept records of work completed.
• Sorted and distributed mail.
• Answered telephones and took messages.
• Filed and maintained records.
• Reviewed files and records to obtain information to respond to requests.
• Operated photocopiers and fax machines.
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