Service Customer

Salinee Chestnut

**** **** ***** ***** ? Melbourne, Florida 32935

321-***-**** ? ************@*******.***

Qualifications Profile

Highly organized and personable Server with experience providing

exceptional personal service in establishments ranging from casual to

high-end restaurants.

Dedicated to ensuring customer satisfaction by remaining accessible and

friendly.

Exceptional interpersonal and team building skills with an aptitude for

building rapport with a diverse range of customers, managers, and

colleagues; talent for quickly resolving issues prior to escalation.

Thorough knowledge of menu offerings, including gourmet food, spirits, and

wine pairings.

Skilled at anticipating, identifying, and fulfilling customer needs and

clarifying special orders.

Success multitasking while remaining professional and courteous in

fast-paced environments.

Education and Credentials

Ramkhamhaeng University

Bangkok, Thailand

Bachelor of Business Administration - Marketing 1989

Brevard Community College

Melbourne, Florida

Associate of Arts - General Studies 1998

SafeStaff Food Handler Certificate (Current)

Professional Experience

Makoto's Seafood & Steakhouse of Japan 6/1998 to Present

Melbourne, Florida

Assist guests in order selection by promoting specific menu items and

specials. Respond to inquiries regarding meal preparation and service.

Up-sell appetizers, specialty beverages and desserts to increase guest

check averages. Coordinate with kitchen staff to ensure timely and

accurate order preparation. Regularly follow-up with guest tables and

promptly fulfill additional requests. Collect payments and balance

transactions with receipts. Train new team members to maximize customer

satisfaction through compliance with the establishment's policies and

procedures.

Golden Spring 1995 to 6/1998

Melbourne, Florida

Assist guests in order selection. Respond to inquiries regarding meal

preparation and service. Coordinate with kitchen staff to ensure timely

and accurate order preparation. Regularly follow-up with guest tables and

promptly fulfill additional requests. Collect payments and balance

transactions with receipts. Train new team members.

Contact this candidate