Customer Service Medical Billing

Location:

Posted:

August 26, 2011

RESUME

Lydia Cervantes

Moreno Valley, CA 92551

************@*****.***

Objective:

I’m seeking a position in the healthcare industry involving Medical Billing or Insurance Coding.

Education:

08/2010 - 4/2011: Kaplan College: Riverside, CA. - Medical Billing and Coding

Awards: High Honors, Medical Terminology, HIPPA, Perfect Attendance, CPR

1978-1979: Glendale Community College: Glendale AZ. - Human Resources

1974-1978: Agua Fria Union High School: Avondale AZ. - Diploma

Skills include experience in the following

Medi Soft Microsoft Word Data Entry/10 Key Medical Terminology CMS

1500/UB04 Clerical Skills HIPAA Compliancy2 ICD-9/CPT/HCPCS Insurance

Claims Processing Insurance Billing Procedures Insurance Follow Ups

Organizing/Filing patient records Scheduling Appointments Customer Service

Employment History:

3/2011 – 4/2011: Biller and Coder

Murrieta Express Care, Murrieta, CA

Front and Back Office Management: Front office receptionist, answered phones,

customer service, data entry, verifications on insurance through phone and

Internet, set up appointments, scanned medical documents and input into patients

medical files, routed files to doctor and P.A, assisted in back office with vitals,

temperatures, blood pressure and assisted patients into rooms. Assisted doctor and

P.A. with coding when needed. Front office account receivables.

08/2000-01/2001: Cashier, Sales Clerk and Customer Service

Mervyn’s, Moreno Valley Ca.

Customer service, sales, cashier, stocking, also good problem solver

05/1994-11/1999: Receptionist

U.S. Tooling and Spas, Inc., Ontario, Ca.

Duties: Front office receptionist, answering phones, data Entry, account payable @

account receivable, customer service, payroll only when needed, invoicing, making

calls to customers and vendors to update all accounts.

Volunteer: El Potrero Elementary School and Vista Verde Junior High

PTO mom at both schools helped teachers with students in and outdoor activities,

helped with testing students on all subjects, received several awards from both

schools.