Training Manager
Resume:
JAMES W. CHADWICK
Tucson, AZ 85756
*********@***********.***
Telephone: 520-***-****
Cell Phone: 520-***-****
I am seeking a position where I can use the troubleshooting, technical support and customer
relations skills I have developed over the last 36 years.
WORK HISTORY
8/92-6/10 Copygraphix, Inc.
740 E. Ajo Way
Tucson, AZ 85713
Service Technician/Customer Relations (photocopy, facsimile and printer equipment,
including installation on customers’ computer networks)
10/79-7/92 Uni-Copy Corp., Tucson, AZ
Service Technician/Customer Relations (photocopy and facsimile equipment)
10/73-10/79 U.S. Air Force (Honorable Discharge)
Stationed in Myrtle Beach, SC, and Tucson, AZ
Weapons Control Systems Specialist (A7 and A10 aircraft)
EDUCATION AND TRAINING
1975 Earned my GED from the State of South Carolina
1973-1979 Air Force Tech. School (1973-1974) and continued training
Studied electronics principles and theory and weapons control systems for the A7D
aircraft (navigation/weapons delivery computer, Heads-up Display set, Forward-Looking
Radar (Computer and HUD interfaced with instrument and inertial systems)).
10/79-7/92 Received manufacturer and employer training on Saxon, Canon, Sharp, Toshiba and
Panasonic photocopiers and Sharp and Murata facsimile equipment; provided
training for other technicians in the office and in the field; provided telephone
technical support to technicians, sales staff and clients
8/92-6/10 Received factory training on Minolta and KonicaMinolta photocopier, facsimile,
printer and multi-function equipment as well as online training achieving numerous
Certifications including Production Printing to Expert Level and Color to Expert and
Master Level. Panasonic factory training on network facsimile equipment and
Lexmark online training on printer and multi-function equipment. Provided training
of other technicians. Wrote the facsimile chapter for the company technicians’
manual.
3/98 Earned A+ computer certification
A list of manufacturer training completed in the period from August 1992 to the present is available
upon request.
REFERENCES
June Crawford - owner of Copygraphix
740 E. Ajo Way
Tucson, AZ 85713
Martin (Marty) Joyce - Supervisor/IT Manager - Copygraphix
740 E. Ajo Way
Tucson, AZ 85713
Steve Feild - friend since 1994
3411 S. Camino Seco #346
Tucson, AZ 85730
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