Customer Service Technician

Austin Haptonstall

***** ****** ** **** *-*, Indio CA 92201 760-***-****

SKILLS AND QUALIFICATIONS

Quick learner Multi task oriented Customer service skill

Sales abilities Computer Knowledgeable Detail oriented

WORK EXPERIENCE

Service Advisor

• Vehicle inspections

• Advising customers of needed vehicle maintenance

• Conveyed excellent and friendly customer service

• Providing quotes for service parts, labor, and tires.

• Writing work orders

• Keeping technicians scheduled for timely services

• Ordering needed tires or parts

• Taking payments for services rendered

• Closing; Preparing show room for following day, securing vehicles, roll in

Shop Foreman

• Supervised 6 tire technicians

• Trained new employee

• Verified accuracy of all tire work

Tire Technician

• Installation of tires

• Full around courtesy inspections

• Tire mounting, balancing, and rotating

• Plug/Patch tire repairs

• Unloaded trucks of new inventory

• T.P.M.S knowledgeable

Cook/ Dish Washer

• Made Pizza, Salads, Appetizers, etc.

• Washed all dishes, pots, and pans

• Kept buffet filled

• All cleaning closing procedures

WORK HISTORY

Service coordinator America’s Tire 2010-Current

Service Advisor Big o Tires and Service Center 2008-2010

Shop Foreman

Tire Technician

Cook/Dishwasher Old Time Pizza 2008-2009

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