Administrative Assistant Customer Service

Karen Wade

**** ****** ******

Sacramento, CA ***41

916-***-**** (cell)

916-***-**** (home)

***********@*****.***

Objective:

Seeking to use my experience, education, and skills in a Management or

Administrative position with a dynamic organization.

Skills:

Computer: Office:

Skilled, Windows 98/XP Excellent customer service

skills

Create Excel spreadsheets with formulas Oral and

written communication skills

Create Databases using Access Multi-telephone

experience

Create presentations using PowerPoint Quick learner

Document processing using Microsoft Word Typing 45wpm

Outlook

Education:

MTI College Sacramento, CA

Diploma, Business Administration, December 2, 2005

3.5 GPA, Deans List

Work History:

Administrative Assistant (06/10-11/10) Sacramento, CA

Index Research

. Typing up building inspection reports

. Answered multi-line telephone & transferred calls

. Filing office documents

Administrative Assistant (06/05-07/09)

Fidelity Title Rancho Cordova, CA

. In putting information into a database from a client to start the

Foreclosure process

. Sent out multiple mailings

. Answered multi-line telephone & transferred calls

. Filing

Administrative Assistant (01/04-01/05)

Drain Patrol Plumbing, Sacramento, CA

. Answered multi-line telephone & transferred calls

. In putting Customer's name, Address, phone number & plumbing problem

into the database.

. Organized work schedules

. Trained other employees

.

Secretary (09/03-01/04)

Hope Community Church, Sacramento, CA

. Designed bulletins

. Answered multi-line telephone & took messages

. Copied bulletins, sent faxes

Contact this candidate