Customer Service Manager

_________________________________EDUARDO F.

CARBONEL________________________________

OBJECTIVE

To apply my expertise and knowledge in a business Administration area such as customer service, sales

and marketing..

QUALIFICATION

Graduated in Business Administration.

Work experience in various areas of public and private services, such as, banks, import and export

traffic, purchase & sales.

Native spanish, english, advanced italian.

Negotiating capabilities in multicultural environments.

EDUCACION

Graduated in Business Administration, Ricardo Palma Private University, Lima-Perú.

Diploma in Organizational Behavior, Industrial Development Institute, Rome-Italy.

High School graduated, Leoncio Prado Military School, Lima, Perú.

RELEVANT EXPERIENCE USA

JUN 2002-FEB 2011 PARKING CO. OF AMERICA, CA

. Location Manager, District Manager Asisstant and Cashier, responsible for supervisión and

control of company parking locations, parking attendants and money daily collections.

JUN 2001-MAY 2002 SOL & LUNA, CA

. Computer Operator, Sales Representative and Customer Service, in charge of purchase orders

Processing, inventory control, sales and products delivery.

DEC 1969-JUL 1971 CERRO CORP. MINING CO.

. OJT in Traffic and Purchasing Department, working in the freight forwarding section of the

southbound traffic, handling all details involved in ocean and air freight shipments.

. Purchasing assistant, responsible for following-up the acquisitions of mining machinery and

their spare parts, until their last destiny arrival.

RELEVANT EXPERIENCE PERU

2000-1999 NACIOTAL REGISTRY OFFICE, Lima Perú

. Administration and Finance Assistant, supervision and control of the general accountant’s

industrial relations, treaurer’s, security and logistics areas.

1994-1998 MACC-HER REPRESENTATIONS, Lima, Perú

. Marketing Manager Assistant, defining of strategies for succesfully marketing company goods.

1993-1984 BANCO DE CREDITO, Lima, Perú

. Systems Auditor, permanent review of their financial-accounting internal control systems.

. Credit Assistant, assisting in recovery of various businesses by recommending the approving of

credits.

1977-1983 PRICE WATERHOUSE, Lima, Perú

. Consultant Analist.

_____________________________________________________________________________________

Home Address: 6530 Independence Ave., Apt. 125, Canoga Park, CA 91303.

Tel. Home 818-***-****, Cel. 818-***-****, e-mail **********@*****.***

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