Customer Service Sales
Resume:
DARREN ROUSSEL SR.
**** ***** *******, *******, ** 70072 Phone 504-***-**** Mobile 504-648-
7200
Email: **********@*****.***
OBJECTIVE_____________________________________________________________
Seeking a management position where my 35 years of retail experience,
proven leadership and ability to maximize sales will allow me to advance my
future and grow with the company.
PROFESSIONAL EXPERIENCE _________________________________________
Super Labories (Budget Saver)
Store Manager 03/09-06/11
Responsible for total store operations.
Plan,organize,direct and control all store activities to ensure
Store goals and objectives are reached while maintaining
courteous customer service and motivating
11 managers and 85 associates Review and order
store,order surveys,control cash,set up sales ad for
store in gro,deli produce,dairy, frozen food depts,over
see all dsd orders,works,work with vendors
on setting ads.Annual store sales exceed 13 million
Took store sales from 150,000 in sales to 300,000 in
sales a week
Trained department mangers on shrink control in
perishable departments
Trained co mgr on controllable expences in store
Trained co mgr on profit and statement
Trained co mgr on cross merchandising to build gross
profit up
Trained co mangers on perishable dept to understand the
importance of
Shrink and freshness
Dollar Stores New Orleans, LA
Store Manager 9/08 - 03/09
1. Responsible for total store operations. Plan, organize, direct and
control all store activities to ensure store goals and objectives
are reached while maintaining courteous customer service and
motivating 2 managers and 6 associates. Annual store sales exceed
2.5 million.
. Started with Family dollar in Nov 2008 as a store mgr became
district trainer with in one month
Work with store mgr on
profit & loss statement
Customer service,shrink,inventory control,schedule Labor training
employee
Merchandising store
Rouses New Orleans, LA
Store Manager 10/07 - 9/08
2. Responsible for total store operations. Plan, organize, direct and
control all store activities to ensure store goals and objectives
are reached while maintaining courteous customer service and
motivating 11managers and 120 associates. Annual store sales exceed
17 million.
3. Took store from 270,000 in sales to 325,000 in sales a week
4. Trained department mangers on shrink control in perishable
departments.
5. Trained co mangers on controllable expences in store
6. Trained co mgr on profit and loss statements
7. Trained mgr on cross merchandising to build gross profit up
8. Trained co mgr on perishable depts. To understand the importance of
shrink and freshness
9.
SAV-A-CENTER New Orleans, LA
Store Manager 7/99 - 10/07
10. Responsible for total store operations. Plan, organize, direct and
control all store activities to ensure store goals and objectives
are reached while maintaining courteous customer service and
motivating 11managers and 150 associates. Annual store sales exceed
20 million.
11. Took store over 2 month before super Wal-Mart open and loss only 18%
of sales where stores was losing 40 % of sales
12. Ran in the high 90 % on food & saftery audits
13. 90% on store audits (cash office,key control ect
14. stayed in budget on labor
15. outstanding store condition
16. met all company goals
17. train mgrs on p&l statement
18. trained mgrs on store condition,,schedules labor,over seeing store
ect
DELCHAMPS New Orleans, LA
Store Manager 8/88 - 8/99
19. Responsible for total store operations. Plan, organize, direct and
control all store activities to ensure store goals and objectives
are reached while maintaining courteous customer service and
motivating XX managers and XXX associates. Annual store sales
exceed XX million.
. trained employee on job duties
cross train employee to do more than one job in the store
met all company goals
trained management on p&l
St Charles business man of the year
20. Store manager two years in a row
21. Highest audits scores in district
22. Highest increase in sales
23. Lowest employee turn over in district
24. Best store condition in district
Perishable Director (produce)
Oversee dept in 13 stores in district
Work with dept manager on merchandising
Work with dept mgr on orders
Work with dept mgr on shrinks
Work with dept mgr on meeting company goals
Reset produce racks (seasonal )
BREAUX-Mart New Orleans, LA
Store Manager 10/78 - 8/88
25. Responsible for total store operations. Plan, organize, direct and
control all store activities to ensure store goals and objectives
are reached while maintaining courteous customer service and
motivating 11managers and 50 associates. Annual store sales exceed
10million.
26. Started as a bag boy and work my way into management
27. Became a store manger @ the age 21 (youngest in company)
28. Met all company goals
29.
30.
31. LIST ANY AWARDS YOU RECEIVED HERE
EDUCATION ______________________________________________________
John Ehret High School 1980 - Diploma
Food and safety
O.S.HA training
Fork lift
COMMUNITY INVOLVEMENT____________________________________________
Play ground
Worked with schools on fund raisers
Work with local police and fire dept
Work with local churches to help feed the homeless
Work with the senior citizens (some of my employees and my self went to the
retirement home to read and call bingo balls
Had cook outs in the community to raise money for the schools for computers
Work with fairs in the community
Contact this candidate