Project Manager Human Resources

Valerie Hein

**** * **** * *** B***

West Jordan, UT 84088

Email: ************@*****.***

Mobile: 512-***-****

EDUCATION

Aug 2004 The University of Texas at Austin

to Austin, Texas

Aug 2008 Bachelor of Science, Corporate Communication

Minor, Business

GPA, 3.57

PROFESSIONAL EXPERIENCE

Sept 2008 Outreach Program Coordinator

to Pearson, Data Solutions

Present Sandy, UT

. Assist with direct marketing campaigns by creating outreach

plans on a contract state-by-state basis

. Influence product interest by speaking directly with potential

or existing customers in a range of face-to-face settings as

well as online by presenting demonstrations of product

. Provide support to clients to ensure they are comfortable using

the product and have access to all available resources,

including training materials and user guides

. Analyze consumer trends and system activity level to target

specific user groups for a variety of outreach programs

May 2006 Human Resources Assistant

to The Littleton Group

Sept 2008 Austin, Texas

. Demonstrated multi-tasking by implementing numerous projects

simultaneously, all while remaining conscious of time

constraints and deadlines

. Applied detail orientation by accurately entering billing

payments, processing checks for adjusters, setting up new

insurance and catastrophe claims, and posting invoices as paid

. Acted as a liaison between claimants and employees by assisting

communication and alleviating tension

. Exhibited confidentiality while storing information provided on

W-9 forms in order to compensate clients for services rendered

ACHIEVEMENTS & CERTIFICATIONS

. Certified Associate Project Manager (CAPM)

. Two-time Business Unusual Innovation Challenge Winner

. College Scholar Award, Spring 2008

. University Honors, Fall 2006 - Spring 2008

ACTIVITIES

. Utah Humane Society, volunteer, 2011-Present

. American Marketing Association, member, 2010-Present

. Society for Human Resource Management, member, 2007-2009

SKILLS

. Impeccable time management, communication, written and verbal,

and team work skills

. Well organized and adept with details

. Self-starter with innate ability to learn quickly

. Proficient with Microsoft Office, Mac OS X Leopard, Exact Target

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